Thorpe Wood Care Home

Thorpe Wood Care Home can accommodate up to 50 people across four separate households, each of which has separate adapted facilities. One of the households specialises in providing nursing care to people who require this level of support. Relatives told us that the staff took actions to keep their family members safe.

The procedures for the administration and recording of medication had not always been followed. It was not always possible to compare the records with the amount of medication in stock to ensure they had been administered as prescribed. These areas for improvements had also been identified by the providers Quality and Governance Manager and the appropriate action was being taken. Staff completed training and annual competency checks in the administration of medication.

Risk assessments were in place so that staff knew what action to take to reduce risks to people. Recruitment checks had been completed to ensure the right people were employed. Infection prevention and control measures were in place to reduce the risks of infections being spread through the home. Extra cleaning and precautions had been taken in response to the Covid-19 pandemic. Staff were wearing appropriate personal protective equipment (PPE) and having regular Covid-19 tests.

Staff and relatives of people living at Thorpe Wood all told us that the registered manager was approachable and supportive. There were governance systems in place to identify areas for improvement. Learning from incidents and accidents were shared with staff and action taken to prevent a reoccurrence when possible. Action had been taken to provide ways that people could still have regular contact with their families during the Covid-19 pandemic whist there were restrictions on relatives visiting the home.