Next Steps Monton

The home displayed the NHS Track and Trace QR code at the entrance. Visitors scanned the barcode on their mobile app, or alternatively had the option of completing a Track and Trace form.

Each resident had a social bubble care plan in place which defined their individual visiting arrangements.

The home kept full personal protective equipment (PPE) (e.g. gloves, mask, sanitiser) at the entrance. Staff took visitors' temperatures and asked them to complete a screening questionnaire.

The provider had purchased a 4-metre minibus to facilitate safe transport for residents.

In case of urgent need/contingencies, the home had access to staff from its other three homes. The provider ensured that staff movements between homes was subject to strict staff movement protocols, for example, a negative Covid test result.

The home had developed contingency plans to manage a Covid outbreak that included a staff live-in option.

Due to their higher risk of contracting Covid-19, staff offered one resident access to weekly testing to help keep other residents (and staff) safe.

The home had put together a specialist Covid emergency box for the immediate management of a resident receiving a Covid positive test result. This contained a range of resources such as health and safety instructions, COVID care plans, PPE, homely medicines, and single use cutlery and cups.

Further information is in the detailed findings below.

The five questions we ask about services and what we found