Park Crescent

People's experience of using this service: The service was good at placing people at the centre of the service. The managers and staff of the service had a focus on giving people the opportunity to develop their confidence, gain new skills and become as independent as possible. People were enabled to enjoy outings and activities, and this brought people new confidence.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. The registered manager looked for ways to improve the service, involving and engaging with the people using the service.

The service worked within the principles of the Mental Capacity Act and made appropriate applications for the Deprivation of Liberty Safeguards. People were supported by staff in the least restrictive way possible; the policies and systems in the service supported this practice. People were encouraged to make choices and have control in their daily lives.

There was a positive culture in the service. People we spoke with felt well supported and thought highly of staff and staff told us they enjoyed working in the service, improving people's lives. There was a relaxed, friendly atmosphere and people living in the home enjoyed each other's company.