St James House

Services for people with learning disabilities and or autism The service was registered to provide support to up to 15 people and there were 13 people using the service at the time of our inspection. The service is larger than recommended by best practice guidance. However, we have rated this service good because the size of the service was not having a negative impact on people. The building design blended into a local residential area and there were no identifying signs outside to indicate it was a care home. People were encouraged to access the community and undertake person centred activities.

People, relatives and staff told us there was a positive culture within the service that promoted people's choices and independence. Care records were person centred and the service had effective quality assurance processes in place to ensure the service was always improving.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.