92 Carlton Road

92 Carlton Road is a residential care home providing accommodation and personal care to five people with a learning disability or autism at the time of the inspection. The service can support up to six people.

Right Support ● The service supported people to have the maximum possible choice, control and independence over their own lives. Staff supported people to pursue their interests, aspirations and goals. ● The service gave people care and support in a safe, clean and homely environment that met their sensory and physical needs. People had the option of personalising their bedrooms to reflect their preferences. ● The service adopted least restrictive practices supported by appropriate training underpinned by a positive behaviour approach. Each person had a positive behavioural plan that described de-escalation and support strategies that staff had to follow to respond to distress. ● People received the medicines they needed to support their health needs. Managers closely monitored the use of any 'when required' (known as PRN) medicines prescribed to manage severe distress to ensure they were used appropriately and only as a last resort. ● Staff helped people to make decisions using methods that reflected people's communication styles and preferences.