Strafford View

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to seven people. Seven people were using the service. This is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People were safeguarded against the risks of abuse or harm by staff who understood what to do to protect people. Risks to people were assessed and mitigated. Staff understood people's needs and preferences.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Staff were safely recruited and supported in their role through training and supervision. There were enough staff to meet people's needs.

People were supported to access health professionals to promote good health and wellbeing. People received their medicines when they needed them from staff who had been trained and had their

competency checked. The home was clean and free from hazards.

The provider and management team carried out quality checks to ensure the service was of a good quality. When accidents or incidents occurred, they were analyses to ensure lessons were learnt. People's views and opinions of the service were sought and acted on.