Rated Care Homes

The Summers

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Requires improvement in 2015, most recently Good in May 2025.

  • 17 months

    since the latest rating was published.

  • 234 of 302

    rated care homes in Surrey are rated Good, like this one.

The Summers: inspection record

Care home with nursing, 35 beds, Surrey

Rated Good in May 2025.

The Summers: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. RI
    Thameside Requires improvement, 0.5 miles away
  2. G
    Beauchamp Court Good, 0.6 miles away
  3. G
    Royal Cambridge Home Good, 0.8 miles away
  4. –
    Hampton Care Home Not yet rated, 0.8 miles away
  5. G
    St Mary's House Good, 1 mile away

See all care homes in Surrey

See all care homes in Thames Ditton

What inspectors found

From the Care Quality Commission's assessment published 13 May 2025 (assessment visit 12 February 2025). Quoted under the Open Government Licence.

Date of assessment: 26 February to 07 March 2025. This responsive assessment was carried out in response to concerns raised with regards to poor care, medicines administration and low level of activities, as well as the length of time since the service was last inspected. The Summers is a nursing and residential care home providing support to older people and people living with dementia, some of whom had nursing needs as well as physical disabilities or mental health needs. There were 28 people living at the home at the time of our inspection. At our last comprehensive inspection of the service (published 30 January 2019), the overall rating was good, with the key question ‘safe’ rated ‘requires improvement’. During this assessment, we found improvements were made in this key question and we rated it ‘good’. We found there were enough staff to support people and meet their needs. Medicines were managed safely and people received them as prescribed. People were supported by kind, caring, competent and compassionate staff. Whilst people’s needs and choices were assessed, some assessments did not have supporting documentation such as best interest decision record. Since this assessment, we received assurances that all documentation is now in place. Care provided was personalised and considered people’s preferences and wishes. People were supported to eat and drink enough to maintain a balanced diet. People’s dietary needs were met in accordance with their needs and preferences. Staff understood their roles and responsibilities. The provider had effective systems in place for monitoring the quality and safety of the service provided to people. The Summers is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary
  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask how nursing cover works at night and at weekends.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Charlotte Playford
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 7 March 2019. Latest assessment published 13 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Surbiton Care Centre LtdBrand: CHD Living
Ownership type
Organisation
Companies House number
05374338 (opens Companies House)

Surbiton Care Centre Ltd runs 2 services in England, 1 of them in the South East. 2 are rated Good or Outstanding.

Other services run by Surbiton Care Centre Ltd

  1. G
    Surbiton Care Home Good. Care home, Kingston upon Thames, London

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Summers provide nursing care?
Yes. The Care Quality Commission lists The Summers as a care home with nursing.
How many beds does The Summers have?
The Care Quality Commission's register lists 35 beds at The Summers.
When was The Summers last inspected?
The Care Quality Commission's latest rating for The Summers was published on 13 May 2025.
Who runs The Summers?
The Summers is run by Surbiton Care Centre Ltd. It runs 2 services in England, 1 of them in the South East.
What is The Summers's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 13 May 2025.

Contact

Phone
01428 732171
Address
Yeend Close, West Molesey, KT8 2NY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. RI
    Thameside Requires improvement, 0.5 miles away
  2. G
    Beauchamp Court Good, 0.6 miles away
  3. G
    Royal Cambridge Home Good, 0.8 miles away
  4. –
    Hampton Care Home Not yet rated, 0.8 miles away
  5. G
    St Mary's House Good, 1 mile away

See all care homes in Surrey

See all care homes in Thames Ditton