Strathmore Lodge

We found the following examples of good practice.

● The home was closed to visitors and access into the home for health or social care professionals was managed safely. People were encouraged to maintain contact with their family through video calls.

● Staff were wearing Personal Protective Equipment (PPE) correctly at the time of our visit. Social distancing was observed between people who were sitting in communal areas.

● The provider ensured there were enough staff on duty to meet people's needs safely. For the period of the outbreak the registered manager chose to live in the service to support staff as well as people when it was needed.

● The provider had developed policies, procedures and risk assessments for managing the service in relation to COVID-19.

● When people moved into the home or returned from hospital, they were required to isolate in their rooms, for a set period of time, even if they had a negative test. This kept people safe in the event that the person developed symptoms within the initial period of the person moving in.

● Testing for staff and people was well organized and regularly done.

The five questions we ask about services and what we found