Rated Care Homes

Elm Lea Residential Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Requires improvement in 2015, most recently Good in September 2026.

  • 1 month

    since the latest rating was published.

  • 332 of 445

    rated care homes in Kent are rated Good, like this one.

Elm Lea Residential Care Home: inspection record

Care home, 15 beds, Kent

Rated Good in September 2026.

Elm Lea Residential Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Balgowan Nursing Home Good, less than 0.1 miles away
  2. G
    Bradwell House Good, 0.2 miles away
  3. G
    Hythe View Good, 0.4 miles away
  4. G
    Tynwald Residential Home Good, 0.6 miles away
  5. G
    Saltwood Care Centre Good, 0.6 miles away

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What inspectors found

From the Care Quality Commission's assessment published 24 September 2026 (assessment visit 27 August 2026). Quoted under the Open Government Licence.

Date of inspection: 1 September 2026. Elm Lea Residential Care Home provides care and support for older people, the majority of whom were living with dementia. Some people also had physical disabilities. The service can support up to 15 people, and at the time of our inspection they were supporting 14 people.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The inspection was prompted in part by potential risks around choking. We reviewed these risks and did not find any concerns.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found that people had choice and control of their lives.

There were systems in place to learn and improve the service. Staff understood risks to people and had the knowledge and training to support people in a safe way. People were supported by enough staff, who had been recruited following safe recruitment practices.

Staff understood people’s needs well and used best practice guidance and legislation to provide good care. Staff supported people to have choice and control over their lives. Where people did not have the capacity to consent to decisions staff worked with people and their loved ones to ensure decisions were made in people’s best interests.


Staff were kind, caring and compassionate. People had access to meaningful activities which enriched their lives. The registered manager had good oversight of the service and ensured that checks and audits were completed to improve the quality of the service.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Leah Hirst
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Older People

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

5 inspection reports, latest 22 May 2018. Latest assessment published 24 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Individual

Getting help from Kent County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Elm Lea Residential Care Home provide nursing care?
No. The Care Quality Commission lists Elm Lea Residential Care Home as a care home without nursing.
How many beds does Elm Lea Residential Care Home have?
The Care Quality Commission's register lists 15 beds at Elm Lea Residential Care Home.
When was Elm Lea Residential Care Home last inspected?
The Care Quality Commission's latest rating for Elm Lea Residential Care Home was published on 24 September 2026.
Who runs Elm Lea Residential Care Home?
Elm Lea Residential Care Home is run by Arvind Rajendra Khanna.
What is Elm Lea Residential Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 24 September 2026.

Contact

Phone
01303 901682
Address
17 Bartholomew Lane, Hythe, CT21 4BX Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Balgowan Nursing Home Good, less than 0.1 miles away
  2. G
    Bradwell House Good, 0.2 miles away
  3. G
    Hythe View Good, 0.4 miles away
  4. G
    Tynwald Residential Home Good, 0.6 miles away
  5. G
    Saltwood Care Centre Good, 0.6 miles away

See all care homes in Kent

See all care homes in Hythe