St Martha's
- Care home
- 41 beds
- Nursing care
- Dementia care
- Registered since 2019
- Hangersley, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2020.
7 months
since the latest rating was published.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
St Martha's: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Oak Mount Care Home Good, 0.9 miles away
- G Northfield House Good, 1.1 miles away
- RI St Elmo Care Home Requires improvement, 1.2 miles away
- – Yarnley House Care Home Not yet rated, 1.8 miles away
- G Whitegates Care Home Good, 1.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 March 2026 (assessment visit 8 January 2026). Quoted under the Open Government Licence.
We carried out this inspection from 10 February to 6 March 2026. This was the first rated inspection for this service. St Martha’s is a residential care home providing accommodation for up to 41 people with complex and enduring mental health needs. Accommodation is provided over 2 nursing units, Tulip and Daisy. At the time of the inspection there were 30 people living in the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected from harm and kept safe. Staff understood and managed risks. Managers made sure staff received training and regular support to maintain good-quality care. People received their medicines as prescribed. There were sufficient staff to meet people’s needs, and the provider was taking action to strengthen recruitment records.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way. The provider supported staff wellbeing.
People knew how to give feedback and were confident the provider took it seriously and acted on their views. People received fair and equal care and treatment and engaged in planning their care.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable, and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. Audits were effective in monitoring safety and risk in the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we did not assess enough quality statements to rate this key question. At this assessment the service has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we did not assess enough quality statements to rate this key question. At this assessment the service has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we did not assess enough quality statements to rate this key question. At this assessment the service has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we did not assess enough quality statements to rate this key question. At this assessment the service has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we did not assess enough quality statements to rate this key question. At this assessment the service has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Wards for older people with mental health problems | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Care Homes | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Crispian Spring
- Registered with the CQC since
- What it provides
- Care home service with nursing, Hospital services for people with mental health needs, learning disabilities and problems with substance misuse, Long term conditions services
- Who it supports
- Dementia, Mental Health, Older People, People detained under the Mental Health Act, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 16 March 2020. Latest assessment published 30 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Oldercare (Haslemere) Limited
- Ownership type
- Organisation
- Companies House number
- 03227281 (opens Companies House)
Oldercare (Haslemere) Limited runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Oldercare (Haslemere) Limited
- G St Magnus Hospital and St Magnus Nursing Good. Care home with nursing, West Sussex
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does St Martha's provide nursing care?
- Yes. The Care Quality Commission lists St Martha's as a care home with nursing.
- How many beds does St Martha's have?
- The Care Quality Commission's register lists 41 beds at St Martha's.
- When was St Martha's last inspected?
- The Care Quality Commission's latest rating for St Martha's was published on 30 March 2026.
- Who runs St Martha's?
- St Martha's is run by Oldercare (Haslemere) Limited. It runs 2 services, all in the South East.
- What is St Martha's's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 September 2025.
Contact
- Phone
- 07384 518905
- Address
- Linford Road, Linford, Ringwood, BH24 3HX Map (opens Google Maps)
Compare nearby
- G Oak Mount Care Home Good, 0.9 miles away
- G Northfield House Good, 1.1 miles away
- RI St Elmo Care Home Requires improvement, 1.2 miles away
- – Yarnley House Care Home Not yet rated, 1.8 miles away
- G Whitegates Care Home Good, 1.9 miles away