Hill House Nursing Home

We found the following examples of good practice.

Robust systems were in place to help manage the risks and prevent the spread of COVID-19.

Staff were facilitating visits for people living in the home in accordance with the current guidance. People did not raise any concerns with us about the visiting arrangements at the service.

There was a clear system in part for visitors to ensure they followed the current guidance on the use of personal protective equipment (PPE) and social distancing. Visitors to the service were asked to provide evidence of a negative COVID-19 test, wear PPE, have their temperature checked and wash their hands or use the hand sanitiser provided.

Staff checked to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.

Staff had received training in infection prevention and control and the use of PPE including masks, gloves, aprons and hand sanitiser. There were sufficient stocks available, and staff were seen to be wearing PPE appropriately.

People and staff took place in regular COVID-19 "whole home" testing. People and staff who tested positive followed national guidance and self-isolated for the required amount of time.

Staff helped people to socially distance by spacing out tables and chairs in communal areas.

Cleaning schedules and procedures had been enhanced to include more frequent cleaning of touch points such as handrails and light switches.

The management team had been open and transparent and worked closely with the Local Authority and infection prevention and control teams throughout COVID 19 outbreaks at the service.

All practice and procedures had been reviewed, updated and where necessary, changed in line with the latest guidance.

We were assured this service met good infection prevention and control guidelines.

The five questions we ask about services and what we found