Jooma Care Homes Limited - 136 Langthorne Road

The service had a screening process for visitors before entering the building, including the use of a side entrance, temperature checks and provision of personal protective equipment (PPE). Visitors were also required to complete a COVID-19 lateral flow test. Lateral flow testing is a fast track test which allows the provider to receive a COVID-19 test result within 30 minutes. This helped to keep people safe and minimise the risk of spreading infection.

Staff and most people using the service took part in regular COVID-19 testing. Additionally, staff carried out lateral flow testing twice a week. Where people refused regular testing, the provider put extra measures in place, including risk assessing the impact to the person and others. Apart from a staff member, no one at the home had tested positive for COVID-19. This helped the service to reduce the risk of spreading infection and allowed them to closely monitor the situation.

The service followed guidelines and requirements of the COVID-19 vaccination programme. All people using the service and most staff had received their first vaccination.

People were supported in creative ways to maintain their well-being and manage any anxiety about the COVID-19 pandemic. We observed staff supporting people to understand social distancing and following good PPE practice. This was verified by one person who told us they wore a mask when out in the community and understood why social distancing was required. This helped to reduce and manage people's anxiety and the risks related to the COVID-19 pandemic.

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