Bourley Grange
- Care home
- 60 beds
- Nursing care
- Dementia care
- Registered since 2019
- Church Crookham, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2021.
9 months
since the latest rating was published.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Bourley Grange: inspection record
Rated Good in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bourley Grange Good, 0.3 miles away
- G Marlborough House Good, 0.4 miles away
- G Abbeyfield Lodge Good, 0.5 miles away
- O Woodlands Outstanding, 0.5 miles away
- G Freelands Croft Care Home Good, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 January 2026 (assessment visit 14 October 2025). Quoted under the Open Government Licence.
Bourley Grange is a care home with nursing that provides personal care to older people, younger adults and people living with a dementia. It accommodates up to 60 people across 4 units over 2 floors in one purpose-built building. There were 55 people using the service when we visited.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Date of Assessment: 6 November and 13 November 2025. We found that people were protected and kept safe by a team of caring and skilled staff who knew them well. The assessment took place as we received concerns regarding how the service supported people at risk of falls and skin breakdown. We found there had been improvements to the service and staff had conducted further training to support people. The management team had implemented further governance checks to reduce the risk of falls and pressure ulcers to people. The service had recently implemented further daily checks completed by senior care staff and management, including daily monitoring of medicines, falls and pressure ulcers, providing robust oversight.
The service provided a warm and welcoming environment, with an open-door policy in place allowing staff, people and relatives to raise concerns with ease. Staff were kind and compassionate and knew people well. Risk assessments were in place and were regularly reviewed and updated as needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s communication needs were assessed, and staff were aware if a person required further support with their communication. Staff worked well with people, families and health and social care agencies to support people’s wellbeing.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Racquel Merdegia
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 July 2021. Latest assessment published 8 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- WT UK Opco 4 LimitedBrand: Welltower
- Ownership type
- Organisation
- Companies House number
- 08210882 (opens Companies House)
WT UK Opco 4 Limited runs 15 services in England, 2 of them in the South East. 2 are rated Good or Outstanding and 13 have no rating yet.
Other services run by WT UK Opco 4 Limited
- G Sleaford Manor Care Home Good. Care home, Lincolnshire, East Midlands
- – Bailey Lodge Care Home Not yet rated. Care home, Essex, East of England
- – Beverley Parklands Care Home Not yet rated. Care home, East Riding of Yorkshire, Yorkshire and the Humber
- – Driffield Manor Care Home Not yet rated. Care home, East Riding of Yorkshire, Yorkshire and the Humber
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Bourley Grange provide nursing care?
- Yes. The Care Quality Commission lists Bourley Grange as a care home with nursing.
- How many beds does Bourley Grange have?
- The Care Quality Commission's register lists 60 beds at Bourley Grange.
- When was Bourley Grange last inspected?
- The Care Quality Commission's latest rating for Bourley Grange was published on 8 January 2026.
- Who runs Bourley Grange?
- Bourley Grange is run by WT UK Opco 4 Limited. It runs 15 services in England, 2 of them in the South East.
- What is Bourley Grange's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 January 2026.
Contact
- Phone
- 01252 917100
- Address
- 2 Bourley Road, Church Crookham, Fleet, GU52 8AD Map (opens Google Maps)
Compare nearby
- G Bourley Grange Good, 0.3 miles away
- G Marlborough House Good, 0.4 miles away
- G Abbeyfield Lodge Good, 0.5 miles away
- O Woodlands Outstanding, 0.5 miles away
- G Freelands Croft Care Home Good, 1.3 miles away