Brooke House
- Care home
- 50 beds
- Nursing care
- Dementia care
- Registered since 2013
- Fenham, Newcastle upon Tyne, North East
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Outstanding in May 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 62
rated care homes in Newcastle upon Tyne are rated Outstanding, like this one.
Brooke House: inspection record
Rated Outstanding in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ferguson Lodge Good, 0.4 miles away
- G St Catherine's Care Home Good, 0.5 miles away
- G Ashton Court Care Home Good, 0.7 miles away
- G Allan Court Good, 0.8 miles away
- G The Alan Shearer Centre Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 19 May 2022. Quoted under the Open Government Licence.
Brooke House is a residential care home providing nursing and personal care to up to 50 people. The service provides support to older people, some of whom are living with dementia-related conditions. At the time of our inspection there were 34 people using the service.
What inspectors found
Brooke House continued to be outstanding in the way it was managed by the provider. Relatives said the management and staff had gone "above and beyond during the pandemic" and described the service as "superb" and "superior".
Read the rest of CQC's summary
The service continued to work in exceptionally collaboratively ways with other care services for the benefit of people and the wider community. Care professionals commended the dedicated leadership and knowledge of both management and staff to provide a "higher standard of care".
The provider promoted a strong ethos of personalised care and an exceptionally positive culture. The management team was extremely committed and offered a high level of support to staff and relatives. Staff fully valued the people they supported and put them at the very centre of the service. The management team used a range of robust audits to monitor and review the quality of the service and continuously improve the outcomes for people.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Alex Ross
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 19 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Prestwick Care LimitedBrand: Prestwick Care
- Ownership type
- Organisation
- Companies House number
- 07110396 (opens Companies House)
Prestwick Care Limited runs 4 services, all in the North East. 4 are rated Good or Outstanding.
Other services run by Prestwick Care Limited
- O Brunswick House Outstanding. Care home with nursing, Newcastle upon Tyne
- G Beech Tree House Good. Care home with nursing, Northumberland
- G Hadrian House Good. Care home with nursing, North Tyneside
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Brooke House provide nursing care?
- Yes. The Care Quality Commission lists Brooke House as a care home with nursing.
- How many beds does Brooke House have?
- The Care Quality Commission's register lists 50 beds at Brooke House.
- When was Brooke House last inspected?
- The Care Quality Commission's latest rating for Brooke House was published on 19 May 2022.
- Who runs Brooke House?
- Brooke House is run by Prestwick Care Limited. It runs 4 services, all in the North East.
- What is Brooke House's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 19 May 2022.
Contact
- Phone
- 0191 274 8484
- Address
- Ronald Drive, Newcastle Upon Tyne, NE15 7AY Map (opens Google Maps)
Compare nearby
- G Ferguson Lodge Good, 0.4 miles away
- G St Catherine's Care Home Good, 0.5 miles away
- G Ashton Court Care Home Good, 0.7 miles away
- G Allan Court Good, 0.8 miles away
- G The Alan Shearer Centre Good, 1 mile away