Ashton Court Care Home
- Care home
- 42 beds
- Nursing care
- Dementia care
- Registered since 2017
- Fenham, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2018, most recently Good in January 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 62
rated care homes in Newcastle upon Tyne are rated Good, like this one.
Ashton Court Care Home: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Catherine's Care Home Good, 0.2 miles away
- G Allan Court Good, 0.4 miles away
- G Ferguson Lodge Good, 0.5 miles away
- O Brooke House Outstanding, 0.7 miles away
- G Sutherland Court Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 26 January 2023. Quoted under the Open Government Licence.
Ashton Court Care Home is a residential care home providing personal and nursing care for up to 42 people. The service provides support to older people, some of whom live with dementia, across four floors in one purpose-built home. At the time of our inspection there were 40 people using the service.
What inspectors found
People and their relatives were very positive about the care provided. People told us they felt safe and staff had the skills to support them. Relatives provided positive examples of how staff had helped improve people's lives since moving to the home.
Read the rest of CQC's summary
Staff were safely recruited and received an induction, followed by on-going training from the provider. Training was monitored and staff were supported with regular meetings and supervisions. Staffing levels were appropriate and met people's needs.
People and relatives were involved in every stage of care planning. People had personalised care plans and staff were delivering person-centred care.
The registered manager had an effective quality assurance system which included regular audits and checks. These were used to identify any areas for improvement.
Staff ensured people living at the home were happy. Staff promoted people's independence, their passions and personal interests. People, relatives, staff and professionals were offered opportunities to provide feedback about the care provided at the home.
The service was following infection prevention and control procedures to keep people safe
Medicines were managed safely. Risks to people were assessed and action was taken to reduce the chances of them occurring. The registered manager acted on feedback immediately. People were safeguarded from abuse.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Valerie Mcloughlin
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 26 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Solehawk Limited
- Ownership type
- Organisation
- Companies House number
- 02363118 (opens Companies House)
Solehawk Limited runs 4 services, all in the North East. 4 are rated Good or Outstanding.
Other services run by Solehawk Limited
- G Craigielea Nursing Home Good. Care home with nursing, Gateshead
- G Kenton Hall Nursing Home Good. Care home with nursing, Newcastle upon Tyne
- G Kenton Manor Good. Care home with nursing, Newcastle upon Tyne
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Ashton Court Care Home provide nursing care?
- Yes. The Care Quality Commission lists Ashton Court Care Home as a care home with nursing.
- How many beds does Ashton Court Care Home have?
- The Care Quality Commission's register lists 42 beds at Ashton Court Care Home.
- When was Ashton Court Care Home last inspected?
- The Care Quality Commission's latest rating for Ashton Court Care Home was published on 26 January 2023.
- Who runs Ashton Court Care Home?
- Ashton Court Care Home is run by Solehawk Limited. It runs 4 services, all in the North East.
- What is Ashton Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 January 2023.
Contact
- Phone
- 0191 274 4902
- Address
- 376 West Road, Newcastle Upon Tyne, NE4 9RJ Map (opens Google Maps)
Compare nearby
- G St Catherine's Care Home Good, 0.2 miles away
- G Allan Court Good, 0.4 miles away
- G Ferguson Lodge Good, 0.5 miles away
- O Brooke House Outstanding, 0.7 miles away
- G Sutherland Court Good, 0.8 miles away