Rated Care Homes

QEF Care and Rehabilitation Centre

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 5 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 234 of 302

    rated care homes in Surrey are rated Good, like this one.

QEF Care and Rehabilitation Centre: inspection record

Care home with nursing, 48 beds, Surrey

Rated Good in October 2021.

QEF Care and Rehabilitation Centre: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Hartfield House Care Home Good, 1.1 miles away
  2. G
    Bellsgrove Care Home Good, 1.3 miles away
  3. RI
    60 Cobham Road Requires improvement, 1.6 miles away
  4. G
    The Pantiles Care Home Limited Good, 1.9 miles away
  5. G
    Springfield House Nursing Home Good, 2 miles away

See all care homes in Surrey

About the service

From the Care Quality Commission's inspection report published 8 October 2021. Quoted under the Open Government Licence.

QEF Care and Rehabilitation Centre is a rehabilitation centre in Leatherhead providing personal and nursing care to younger and older adults. The service aims to help people regain their independence following an acquired brain injury, stroke, incomplete spinal injury or neurological illness and provides therapy alongside residential care and support. The service can support up to 48 people. At the time of the inspection, 21 people received treatment and support in QEF Care and Rehabilitation Centre.

What inspectors found

The centre had a large staff and management team and there were substantial changes in the service in the past year. The management team started consolidating the improvement actions identified via audits, as well as internal and external feedback but this work was not yet completed at the point of the inspection. We discussed this with the management who assured us about how they would further strengthen the governance in the service and action any improvements in a timely and effective way. We also saw evidence of actions directly affecting people's safety being already completed. We will check if good practice around quality and safety monitoring was embedded in the service at our next inspection.

Read the rest of CQC's summary

People received safe support around their health, physical and emotional needs and medicines. There were enough staff to ensure people could access timely support and therapy during their stay. Staff knew how to protect people from avoidable harm by supporting them to manage risks. Staff also knew what to do if they were concerned people might be at risk of abuse or neglect.

People were supported to keep safe from infections, to host visitors and enjoy going out of the service in a COVID-19 safe way. Staff supported people to access other health services when needed and there was a range of social activities available in the centre. The service was adapted to people's needs which allowed them to freely access all facilities and remain comfortable when re-building their independence or receiving complex care.

People received personalised care with support being provided in a targeted, joined-up way by different health and social care professionals. People and their relatives told us how this enabled them to regain their ability, for example to walk or communicate freely.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff received ongoing support and training, felt competent to fulfil their roles and commented positively on the overall culture of the service and teamwork. The centre worked in close partnership with the NHS services in the local area and other healthcare professionals and specialists.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Questions to ask when you visit

  1. Well-led was rated Requires improvement on 8 October 2021. Ask about changes in management and what has changed since the report.
  2. The last rating is 5 years old. Ask what has changed since then.
  3. Ask how nursing cover works at night and at weekends.

Registration details

Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 8 October 2021. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Charity number
251051

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does QEF Care and Rehabilitation Centre provide nursing care?
Yes. The Care Quality Commission lists QEF Care and Rehabilitation Centre as a care home with nursing.
How many beds does QEF Care and Rehabilitation Centre have?
The Care Quality Commission's register lists 48 beds at QEF Care and Rehabilitation Centre.
When was QEF Care and Rehabilitation Centre last inspected?
The Care Quality Commission's latest rating for QEF Care and Rehabilitation Centre was published on 8 October 2021.
Who runs QEF Care and Rehabilitation Centre?
QEF Care and Rehabilitation Centre is run by Queen Elizabeth's Foundation.
What is QEF Care and Rehabilitation Centre's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 8 October 2021.

Contact

Phone
01372 841100
Address
Leatherhead Court, Woodland Road, Leatherhead, KT22 0BN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Hartfield House Care Home Good, 1.1 miles away
  2. G
    Bellsgrove Care Home Good, 1.3 miles away
  3. RI
    60 Cobham Road Requires improvement, 1.6 miles away
  4. G
    The Pantiles Care Home Limited Good, 1.9 miles away
  5. G
    Springfield House Nursing Home Good, 2 miles away

See all care homes in Surrey