Sheringham House
Care home, Redbridge, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Sheringham House: inspection record
Rated Good in March 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2021. Rated Requires improvement in 2021, then Good in 2022 and March 2025.
The latest rating was published 19 months ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Smaller than 9 in 10 care homes in Redbridge.
What inspectors found
From the Care Quality Commission's assessment published 14 March 2025 (assessment visit 4 February 2025). Quoted under the Open Government Licence.
This responsive assessment was carried out in response to concerns we received about people’s care and good governance. We carried out a site visit to the care home on 7th February 2025 as part of the assessment. This assessment was carried out by an assessor, an inspector and a regulatory coordinator. Assessment activity started on 3 February 2025 and ended on 28 February 2024. We looked at 10 quality statements as part of this assessment.
Sheringham House is a residential care home providing accommodation with personal care for up to 5 people living with a learning disability. At the time of this assessment, 2 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. We spoke with the home manager, 5 staff, 1 person living at the home and 2 relatives as part of this assessment.
Read the full summary
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Good. At this assessment the rating has remained the same. This meant people were safe and protected from avoidable harm.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has remained the same. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 32 Norfolk Road, Ilford, IG3 8LQ |
|---|---|
| Neighbourhood | Goodmayes, Redbridge |
| Phone | 020 8590 4700 |
| Website | www.chartwelltrustcare.org |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 27 August 2022 (opens the Care Quality Commission website) Latest assessment published 14 March 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Chartwell Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08554461 (opens Companies House) |
Nearest alternatives
- G Maple House Care home, 0.1 miles awayGood
- G The Old Registry Care home, 0.1 miles awayGood
- G The Beeches (Seven Kings) Care home, 0.1 miles awayGood
- G Colenso House Care home, 0.2 miles awayGood
- G Eden Supported Services Care home, 0.3 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Sheringham House provide nursing care?
- No. The Care Quality Commission lists Sheringham House as a care home without nursing.
- How many beds does Sheringham House have?
- The Care Quality Commission's register lists 5 beds at Sheringham House.
- When was Sheringham House last inspected?
- The Care Quality Commission's latest rating for Sheringham House was published on 14 March 2025.
- Who runs Sheringham House?
- Sheringham House is run by Chartwell Care Services Limited.
- What is Sheringham House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 March 2025.