Springfield House
- Care home
- 10 beds
- No nursing
- Registered since 2020
- Birchington, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
2 years
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Springfield House: inspection record
Rated Good in May 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Highfield Residential Home Good, 0.1 miles away
- RI Spencer House Requires improvement, 0.2 miles away
- G Beach House Good, 0.2 miles away
- RI Grenham Bay Court Requires improvement, 0.3 miles away
- – Wain House Not yet rated, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 21 May 2024 (assessment visit 16 February 2024). Quoted under the Open Government Licence.
Springfield House is a care home providing accommodation and personal care for up to 10 people with a learning disability and autistic people. There were 10 people living at the service at the time of our assessment. We completed this assessment between 29 February and 8 March 2024, we visited the service on 29 February and 7 March 2024 and spoke with relatives remotely about their experience of the service. We assessed 9 quality statements Safeguarding, Involving people to manage risk, Safe and effective staffing, Medicines optimisation, Assessment of need, Consent, Independence choice and control, Equity in experience and outcomes and Governance and assurance. We assessed these quality statements as good and the overall rating for the service has improved to good. Improvements had been made since the last inspection regarding risks and medicines management. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. During our assessment, we found that the service was meeting the RSRCRC principles.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
Good
Improvements had been made since the last inspection regarding managing risks and medicines. There were process in place to help protect people from the risks of abuse and neglect. Staff understood their responsibility to keep people safe and knew how to raise concerns. Individual risk assessments were completed to guide staff on how people should be supported in order to mitigate risks. We observed staff following risk assessments during our site visit. People were supported to engage in activities both in and outside the service. There were enough staff to meet people’s needs. There was a consistent staff team who knew people well. Regular agency staff were used to cover shortfalls and they also knew people well.
-
Effective
Good
People’s needs were assessed regularly to ensure their changing needs were met. The service encouraged people, their relatives and advocates to be part of this process. People’s mental capacity to make decisions had been appropriately assessed and restrictions put in place to keep people safe when necessary. In these situations, the least restrictive option had been used to ensure people still had maximum choice and freedom.
-
Caring
Good
People were supported to be as independent as possible and encouraged to make choices for themselves around the care and support they received. This maximised their freedom to make choices about their lives.
-
Responsive
Good
People received individual, person-centred care and support. People were encouraged to keep busy and took part in activities that were meaningful to them both inside the service and in the local community. People’s different communication needs were supported.
-
Well-led
No rating
There were effective governance systems and processes which helped drive improvements across the service.
Questions to ask when you visit
- Well-led was rated Requires improvement on 21 May 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Katie Hilden
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 12 March 2022. Latest assessment published 21 May 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Achieve Together LimitedBrand: Achieve Together
- Ownership type
- Organisation
- Companies House number
- 03153442 (opens Companies House)
Achieve Together Limited runs 160 services in England, 63 of them in the South East. 128 are rated Good or Outstanding, 25 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Achieve Together Limited
- O Addington Road Outstanding. Care home, North Northamptonshire, East Midlands
- O Hayway Outstanding. Care home, North Northamptonshire, East Midlands
- O Highfields Outstanding. Care home, Derbyshire, East Midlands
- O Irchester 168 Outstanding. Care home, North Northamptonshire, East Midlands
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Springfield House provide nursing care?
- No. The Care Quality Commission lists Springfield House as a care home without nursing.
- How many beds does Springfield House have?
- The Care Quality Commission's register lists 10 beds at Springfield House.
- When was Springfield House last inspected?
- The Care Quality Commission's latest rating for Springfield House was published on 21 May 2024.
- Who runs Springfield House?
- Springfield House is run by Achieve Together Limited. It runs 160 services in England, 63 of them in the South East.
- What is Springfield House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2024.
Contact
- Phone
- 01843 842574
- Address
- 81 Epple Bay Road, Birchington, CT7 9EW Map (opens Google Maps)
Compare nearby
- G Highfield Residential Home Good, 0.1 miles away
- RI Spencer House Requires improvement, 0.2 miles away
- G Beach House Good, 0.2 miles away
- RI Grenham Bay Court Requires improvement, 0.3 miles away
- – Wain House Not yet rated, 1 mile away