Mayfield House
Care home, Croydon, 6 beds
Good
Rated on
Rating from the Care Quality Commission.
Mayfield House: inspection record
Rated Good in August 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2016. Rated Good in 2016 and 2017, then Requires improvement in 2019, 2020 and 2021, then Good in August 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- Smaller than 9 in 10 care homes in Croydon.
About the service
From the Care Quality Commission's inspection report published 31 August 2022. Quoted under the Open Government Licence.
Manon House is a residential care home providing personal care for up to six people. The service provides support to people with mental health needs. At the time of our inspection there were three people using the service.
What inspectors found
People were kept safe. Staff knew how to raise safeguarding concerns and how to report them appropriately. Risks to people were identified as part of the assessment and care planning procedure. Risk management strategies were in place to assist staff to manage these risks and to identify triggers for behaviours that may challenge, for people they were supporting.
There were sufficient numbers of staff to meet people's needs.
Read the full summary
Medicines were managed in a safe way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received a wide range of training to ensure they had the skills and knowledge to support people safely. Staff told us they also received regular, supportive supervisions.
People's dietary needs were being met, and they had access to healthcare services where needed.
People were supported by staff in a kind and caring way. People were supported and encouraged to maximise their full potential where ever possible. Staff knew the people well and care records detailed people's preferences, likes and dislikes. People had access to social activities that met their interests and needs.
A complaints procedure was available and displayed to enable people to access it if they or their relatives had a need.
People received personalised care and support to meet their needs and wishes.
People using the service and staff were given the opportunity to provide feedback on the service.
A wide variety of comprehensive quality assurance audits were in place to ensure the quality of the service was maintained. This included audits for medicines, staff competencies, care plans, food safety, incidents, accidents and complaints.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 82 Mayfield Road, South Croydon, CR2 0BF |
|---|---|
| Neighbourhood | South Croydon, Croydon |
| Phone | 020 8657 9202 |
| Website | www.cognithan.com |
| Registered manager | Chedumbrun Shunmoogum |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 31 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Cognithan Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05244587 (opens Companies House) |
Cognithan Limited runs 6 services in London. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Cognithan Limited
- G Little Heath Lodge Care home with nursing, GreenwichGood
- G Marvels House Care home, LewishamGood
- G Woodside Court Care home, CroydonGood
- RI Charlton House Care home, GreenwichRequires improvement
- – Essence2Care (E2C) Domiciliary Care Home care, GreenwichNot yet rated
Nearest alternatives
- G Hunters Lodge Care home, less than 0.1 miles awayGood
- G Beechwood House Care home with nursing, 0.2 miles awayGood
- O Tigh Sogan Care home, 0.3 miles awayOutstanding
- G Brighton Road Care home, 0.5 miles awayGood
- G Croham Place Care home with nursing, 0.5 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Mayfield House provide nursing care?
- No. The Care Quality Commission lists Mayfield House as a care home without nursing.
- How many beds does Mayfield House have?
- The Care Quality Commission's register lists 6 beds at Mayfield House.
- When was Mayfield House last inspected?
- The Care Quality Commission's latest rating for Mayfield House was published on 31 August 2022.
- Who runs Mayfield House?
- Mayfield House is run by Cognithan Limited. It runs 6 services in London.
- What is Mayfield House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2022.