Woodside Court
Care home, Croydon, 10 beds
Good
Rated on
Rating from the Care Quality Commission.
Woodside Court: inspection record
Rated Good in August 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2016. Rated Requires improvement in 2016, then Good in 2016 and 2017, then Requires improvement in 2019, then Good in August 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- Smaller than 6 in 10 care homes in Croydon.
About the service
From the Care Quality Commission's inspection report published 31 August 2022. Quoted under the Open Government Licence.
Woodside Court is a residential care home providing personal care to up to ten people. The service provides support to people with mental health needs in one adapted building. At the time of our inspection there were nine people using the service.
What inspectors found
The provider managed risks to the premises with a range of checks such as those relating to fire, electrical, gas and water safety. Risks relating to people's care, such as those relating to their mental health, were also assessed and clear guidance was in place for staff to follow to reduce the risks. People's medicines were managed safely by staff. There were enough staff and staff were recruited through procedures to check they were suitable to work with vulnerable people. Staff understood how to safeguard people from abuse and neglect.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in decisions about their care and support. Staff received training and support to understand and meet people's needs. People received food of their choice. People were supported to maintain their physical and mental health.
Read the full summary
People liked the staff and developed good relationships with people. Staff understood people's needs including those relating to their gender, sexuality and cultural backgrounds. People were treated with dignity and respect and were encouraged to maintain their independent living skills. The provider had systems in place to assess and monitor the quality of care provided although they were not always as effective as they needed to be.
The registered manager notified CQC of significant events, such as allegations of abuse, as required by law. The registered manager and staff understood their role and responsibilities. The provider communicated openly with people and staff through regular meetings and surveys. Staff felt well supported by the registered manager. The provider undertook checks to monitor, review and improve the quality and safety of the service and addressed any issues found promptly.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 80 - 82 Birchanger Road, South Norwood, London, SE25 5BG |
|---|---|
| Neighbourhood | South Norwood, Croydon |
| Phone | 020 8656 9717 |
| Registered manager | Christina Makoni |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 10 inspection reports, latest 31 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Cognithan Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05244587 (opens Companies House) |
Cognithan Limited runs 6 services in London. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Cognithan Limited
- G Little Heath Lodge Care home with nursing, GreenwichGood
- G Marvels House Care home, LewishamGood
- G Mayfield House Care home, CroydonGood
- RI Charlton House Care home, GreenwichRequires improvement
- – Essence2Care (E2C) Domiciliary Care Home care, GreenwichNot yet rated
Nearest alternatives
- G The Manse Residential Care Home Care home, 0.6 miles awayGood
- G Heavers Court Care home with nursing, 0.6 miles awayGood
- – Acacia Care Centre Care home with nursing, 0.7 miles awayNot yet rated
- I Whitworth Lodge Care home, 0.7 miles awayInadequate
- G Qualities Services Ltd Care home, 0.7 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Woodside Court provide nursing care?
- No. The Care Quality Commission lists Woodside Court as a care home without nursing.
- How many beds does Woodside Court have?
- The Care Quality Commission's register lists 10 beds at Woodside Court.
- When was Woodside Court last inspected?
- The Care Quality Commission's latest rating for Woodside Court was published on 31 August 2022.
- Who runs Woodside Court?
- Woodside Court is run by Cognithan Limited. It runs 6 services in London.
- What is Woodside Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2022.