Whittington House Nursing Home
- Care home
- 66 beds
- Nursing care
- Dementia care
- Registered since 2013
- Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Inadequate in 2015, most recently Good in November 2022.
This month
The latest rating was published.
147 of 184
rated care homes in Gloucestershire are rated Good, like this one.
Whittington House Nursing Home: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Richmond Village Cheltenham Good, 0.3 miles away
- O Monkscroft Care Centre Outstanding, 0.5 miles away
- G Royal Court Good, 0.7 miles away
- G The Granleys Good, 0.8 miles away
- G The Knole Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 November 2026 (assessment visit 13 July 2026). Quoted under the Open Government Licence.
Date of assessment 22 July 2026 to 24 August 2026. We visited the service on 22, 23 and 29 July. Whittington House is a residential care home that provides accommodation for people who require nursing or personal care for up to 66 people.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
There was a registered manager in post at the time of the assessment.
We assessed all quality statements, across safe, effective, caring, responsive, and well-led key questions.
The provider did not consistently promote a proactive and positive culture of safety. At the time of the assessment, systems were not effective in evidencing how themes were identified, analysed, and
used to drive learning and improvement. This meant opportunities to embed good practice were not consistently demonstrated.
The provider did not always ensure medicines were managed and disposed of safely and in line with their medicines policy. Medicines audits were ineffective and did not provide sufficient oversight of all areas requiring review, to minimise the risk of errors. Although the provider had systems and processes to support medicine administration these were not always followed.
Although leaders had some awareness of key issues and priorities within the service, overall oversight and governance was not effective. Governance systems did not consistently identify or address risks, and as a result, failed to identify the concerns found during this assessment.
This assessment identified breaches of the legal regulations relating to safe care and treatment and good governance. We have asked the provider for an action plan in response to our concerns.
Where CQC takes regulatory action, information may be published on our website following the conclusion of any representations or appeals, should the action be taken forward.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance and oversight.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kirsty Hopton
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 11 November 2022. Latest assessment published 2 November 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Summerfield Medical LimitedBrand: Caring Homes
- Ownership type
- Organisation
- Companies House number
- 04688194 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Whittington House Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Whittington House Nursing Home as a care home with nursing.
- How many beds does Whittington House Nursing Home have?
- The Care Quality Commission's register lists 66 beds at Whittington House Nursing Home.
- When was Whittington House Nursing Home last inspected?
- The Care Quality Commission's latest rating for Whittington House Nursing Home was published on 2 November 2026.
- Who runs Whittington House Nursing Home?
- Whittington House Nursing Home is run by Summerfield Medical Limited.
- What is Whittington House Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 November 2022.
Contact
- Phone
- 01242 259260
- Address
- 58 Whittington Road, Cheltenham, GL51 6BL Map (opens Google Maps)
Compare nearby
- G Richmond Village Cheltenham Good, 0.3 miles away
- O Monkscroft Care Centre Outstanding, 0.5 miles away
- G Royal Court Good, 0.7 miles away
- G The Granleys Good, 0.8 miles away
- G The Knole Good, 0.8 miles away