Rated Care Homes

Mornington Court

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 336 of 420

    rated care homes in Hampshire are rated Good, like this one.

Mornington Court: inspection record

Care home, 57 beds, Hampshire

Rated Good in September 2022.

Mornington Court: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. O
    Oakside Outstanding, 0.2 miles away
  2. G
    Denehurst Good, 0.2 miles away
  3. G
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  4. G
    Osborne Lodge Rest Home Good, 0.3 miles away
  5. –
    Ashley Arnewood Manor Not yet rated, 0.5 miles away

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See all care homes in New Milton

About the service

From the Care Quality Commission's inspection report published 14 September 2022. Quoted under the Open Government Licence.

Mornington Court is a residential care home providing accommodation and personal care to up to 57 people. The home is purpose build and arranged over three floors. The top floor was closed at the time of the inspection as the home was doing a phased opening. At the time of our inspection there were 22 people using the service.

What inspectors found

People received safe care. Staff had received training in safeguarding and knew how to report safeguarding concerns and keep people safe from harm. The provider had a robust recruitment process in place which ensured only staff who were suitable to work in social care were recruited. There were sufficient numbers of staff deployed to meet people's needs and keep them safe. People received their medicines as prescribed from staff who had been trained and were competent to do so. There were effective systems in place to manage the cleanliness and infection prevent and control within the home. Staff had received training and followed infection control guidance, including Covid 19 guidance. Accidents, incidents and near misses were analysed and lessons learned.

Read the rest of CQC's summary

People received effective care. Care plan's were person-centred, detailed and regularly reviewed. Staff had the skills and knowledge to meet people's needs and were well supported. People's nutritional needs were met. Staff ensured they asked people for consent and people had choice and control of their lives. People were supported to access healthcare when required.

Staff were kind and caring. Staff were highly motivated, spoke about people with compassion and ensured they knew what was important to them. People's privacy, dignity and independence was always promoted and respected. People were involved in decisions about their care.

People received responsive care. Staff knew people well and ensured people received person-centred care. People's communication needs were assessed and met. The provider responded to complaints appropriately and had a robust procedure. Activities were person-centred and planned based on people's preferences and personal history.

The service was managed well. There was a positive culture in the home and people, their relatives and staff spoke very highly of the registered manager. Robust quality assurance processes were in place and any shortfalls actioned promptly and used as an opportunity for learning. The service worked well with other agencies.

Questions to ask when you visit

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Gemma Ridout Bowden
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 14 September 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
New Milton Care LimitedBrand: Cinnamon Care Collection
Ownership type
Organisation
Companies House number
11971513 (opens Companies House)

Getting help from Hampshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Mornington Court provide nursing care?
No. The Care Quality Commission lists Mornington Court as a care home without nursing.
How many beds does Mornington Court have?
The Care Quality Commission's register lists 57 beds at Mornington Court.
When was Mornington Court last inspected?
The Care Quality Commission's latest rating for Mornington Court was published on 14 September 2022.
Who runs Mornington Court?
Mornington Court is run by New Milton Care Limited.
What is Mornington Court's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 14 September 2022.

Contact

Phone
01425 460883
Address
7 Barrs Avenue, New Milton, BH25 5HL Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. O
    Oakside Outstanding, 0.2 miles away
  2. G
    Denehurst Good, 0.2 miles away
  3. G
    Forty4 Good, 0.2 miles away
  4. G
    Osborne Lodge Rest Home Good, 0.3 miles away
  5. –
    Ashley Arnewood Manor Not yet rated, 0.5 miles away

See all care homes in Hampshire

See all care homes in New Milton