The Paddocks
Care home, Havering, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
The Paddocks: inspection record
Rated Good in September 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2015. Rated Requires improvement in 2015, then Good in 2016 and 2018, then Requires improvement in 2022 and 2023, then Good in September 2024.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 2 years ago.
How it compares locally
- One of 46 Good care homes in Havering, out of 51 with a rating.
- Smaller than 8 in 10 care homes in Havering.
What inspectors found
From the Care Quality Commission's assessment published 17 September 2024 (assessment visit 21 June 2024). Quoted under the Open Government Licence.
This responsive assessment was carried out to check if the service had made improvements since our last inspection. This assessment was carried out by one Assessor and two Inspectors. Assessment activity started on 8 July 2024 and ended on 20 August 2024. We carried out the site visit on 11 July 2024. We looked at 15 quality statements as part of this assessment.
The Paddocks is a residential care home providing accommodation with personal care for up to 8 people living with a learning disability. At the time of this assessment, 7 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. We found improvements had been made with sharing learning with staff members following incidents to minimise the risk of reoccurrence.
Read the full summary
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
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Safe
Good
Staff were recruited safely to ensure they were suitable to work with vulnerable people. Lessons were learnt following incidents and accidents to improve the service. Some improvements were required to ensure safeguarding systems were robust.
There were enough staff to support people safely. Some parts of the kitchen needed improvements to minimise the spread of infections. Medicines were being managed safely. Premises safety checks had been carried out. Staff were supported through supervisions. However, required training in some areas to consistently perform their roles effectively.
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Well-led
Good
Quality assurance systems were in place to ensure people received safe and personalised support. Quality monitoring systems were in place to ensure people’s feedback were sought to make improvements to the service. Systems were in place for staff to raise concerns. The care home worked in partnership with external professionals to ensure people were in the best of health. Learning took place following audits and feedback to ensure there is a culture of continuous improvement. Relatives and staff were positive about the management of the home.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 272 Wingletye Lane, Hornchurch, RM11 3BL |
|---|---|
| Neighbourhood | Hornchurch, Havering |
| Phone | 01708 846803 |
| Registered manager | Jessica Bullis |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 9 September 2023 (opens the Care Quality Commission website) Latest assessment published 17 September 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | R G Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 00381793 (opens Companies House) |
R G Care Ltd runs 3 services in London. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by R G Care Ltd
- G Cherry Tree Care home, HaveringGood
- RI The Farmhouse Care home, HaveringRequires improvement
Nearest alternatives
- G Cherry Tree Care home, less than 0.1 miles awayGood
- RI The Farmhouse Care home, less than 0.1 miles awayRequires improvement
- G Emerson Court Care home, 0.3 miles awayGood
- G Ashchurch House Care home, 0.4 miles awayGood
- – Signature at Hornchurch Care home with nursing, 0.7 miles awayNot yet rated
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does The Paddocks provide nursing care?
- No. The Care Quality Commission lists The Paddocks as a care home without nursing.
- How many beds does The Paddocks have?
- The Care Quality Commission's register lists 8 beds at The Paddocks.
- When was The Paddocks last inspected?
- The Care Quality Commission's latest rating for The Paddocks was published on 17 September 2024.
- Who runs The Paddocks?
- The Paddocks is run by R G Care Ltd. It runs 3 services in London.
- What is The Paddocks's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 September 2024.