P.S We Care Ltd
- Home care
- Dementia care
- Registered since 2020
- Cannock, Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
16 months
since the latest rating was published.
74 of 94
rated home care services in Staffordshire are rated Good, like this one.
P.S We Care Ltd: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Newcross Healthcare Solutions Limited - North & Midlands Good, less than 0.1 miles away
- RI Supported Futures Requires improvement, 0.1 miles away
- RI Custom Care (Cannock) Requires improvement, 0.4 miles away
- G ICare (GB) Limited - Cannock Good, 0.5 miles away
- – Saddlebrook Healthcare Services Ltd Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 June 2025 (assessment visit 13 January 2025). Quoted under the Open Government Licence.
Date of inspection: 8 April to 9 May 2025. This was the first inspection since registration.
P.S We Care Ltd is a domiciliary care agency providing personal care to people in their own homes who may be living with dementia, mental health, or a physical disability.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The overall rating for the service is good based on the findings of this inspection.
People were supported by safely recruited staff, who had the skills and knowledge to provide effective support. There were enough staff available to provide consistent care and to meet people’s needs. People received their medicines when they needed them, and staff ensured people were protected from the risk of infection.
People were supported to have maximum choice and control of their lives. People and relatives were involved in the planning and review of their care, which ensured people received personalised care in line with their preferences and diverse needs.
People were supported by caring and compassionate staff who promoted choices in a way that people understood. This meant people had control and choice over their lives. Staff provided dignified care and respected people’s privacy.
Systems were in place to monitor the service, and improvements were in progress to ensure lessons were learnt when things went wrong. There was an open culture within the service, where complaints were acted on and improvements made. People and staff could approach the management team who acted on concerns raised to make improvements to the way care was delivered.
We found some improvements were needed to the recording of medicines and care records. However, the provider was receptive to the feedback and took immediate action to make the required improvements. Please see the safe and well led sections of this full report.
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Safe
Good
Safe
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this registered service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this registered service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this registered service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this registered service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this registered service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dean Caswell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- P.S We Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12398130 (opens Companies House)
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does P.S We Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for P.S We Care Ltd.
- When was P.S We Care Ltd last inspected?
- The Care Quality Commission's latest rating for P.S We Care Ltd was published on 23 June 2025.
- Who runs P.S We Care Ltd?
- P.S We Care Ltd is run by P.S We Care Ltd.
- What is P.S We Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2025.
Contact
- Phone
- 07538 223434
- Address
- Suite 2, Ground Floor, Commerce House, Ridings Park, Cannock, WS11 7FJ Map (opens Google Maps)
Compare nearby
- G Newcross Healthcare Solutions Limited - North & Midlands Good, less than 0.1 miles away
- RI Supported Futures Requires improvement, 0.1 miles away
- RI Custom Care (Cannock) Requires improvement, 0.4 miles away
- G ICare (GB) Limited - Cannock Good, 0.5 miles away
- – Saddlebrook Healthcare Services Ltd Not yet rated, 0.5 miles away