Access 24/7 Healthcare Ltd
- Home care
- Registered since 2021
- West Thurrock, Thurrock, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
16 months
since the latest rating was published.
36 of 40
rated home care services in Thurrock are rated Good, like this one.
Access 24/7 Healthcare Ltd: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Aqua Robson Care Thurrock Good, less than 0.1 miles away
- RI EXCELCARETV Requires improvement, less than 0.1 miles away
- – THE CARERS GROUP LTD Not yet rated, less than 0.1 miles away
- – Topteam Support (UK) Ltd Not yet rated, less than 0.1 miles away
- – Unite Highland Care Limited No overall rating, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 June 2025 (assessment visit 20 May 2025). Quoted under the Open Government Licence.
Access 24/7 Limited provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 20 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The service is also registered to support people with a learning disability and autistic people. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people; and providers must have regard to it.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
We carried out our on-site responsive assessment on 29 May 2025, offsite activity started on 22 May 2025 and ended on 3 May 2025. The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations in fit and proper persons employed and good governance. The registered manager now had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This assessment was announced.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mary Nkire
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 November 2023. Latest assessment published 17 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Access 24/7 Health Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11705858 (opens Companies House)
Getting help from Thurrock Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Thurrock Council
- Ask for a care needs assessment
- Phone: 01375 511 000, Monday to Friday, 9am to 5pm (limited service 7am to 7pm, seven days a week)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Access 24/7 Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Access 24/7 Healthcare Ltd.
- When was Access 24/7 Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Access 24/7 Healthcare Ltd was published on 17 June 2025.
- Who runs Access 24/7 Healthcare Ltd?
- Access 24/7 Healthcare Ltd is run by Access 24/7 Health Care Ltd.
- What is Access 24/7 Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 June 2025.
Contact
- Phone
- 07377 566210
- Address
- Trafalgar House, 712 London Road, Grays, RM20 3JT Map (opens Google Maps)
Compare nearby
- G Aqua Robson Care Thurrock Good, less than 0.1 miles away
- RI EXCELCARETV Requires improvement, less than 0.1 miles away
- – THE CARERS GROUP LTD Not yet rated, less than 0.1 miles away
- – Topteam Support (UK) Ltd Not yet rated, less than 0.1 miles away
- – Unite Highland Care Limited No overall rating, less than 0.1 miles away