Rated Care Homes

Access 24/7 Healthcare Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 16 months

    since the latest rating was published.

  • 36 of 40

    rated home care services in Thurrock are rated Good, like this one.

Access 24/7 Healthcare Ltd: inspection record

Home care, Thurrock

Rated Good in June 2025, up from Requires improvement.

Access 24/7 Healthcare Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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See all home care services in West Thurrock

What inspectors found

From the Care Quality Commission's assessment published 17 June 2025 (assessment visit 20 May 2025). Quoted under the Open Government Licence.

Access 24/7 Limited provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 20 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The service is also registered to support people with a learning disability and autistic people. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people; and providers must have regard to it.

  • Safe Good
  • Well-led Good
Read the rest of CQC's summary

We carried out our on-site responsive assessment on 29 May 2025, offsite activity started on 22 May 2025 and ended on 3 May 2025. The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations in fit and proper persons employed and good governance. The registered manager now had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This assessment was announced.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.

  2. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Mary Nkire
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 2 November 2023. Latest assessment published 17 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11705858 (opens Companies House)

Getting help from Thurrock Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Access 24/7 Healthcare Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Access 24/7 Healthcare Ltd.
When was Access 24/7 Healthcare Ltd last inspected?
The Care Quality Commission's latest rating for Access 24/7 Healthcare Ltd was published on 17 June 2025.
Who runs Access 24/7 Healthcare Ltd?
Access 24/7 Healthcare Ltd is run by Access 24/7 Health Care Ltd.
What is Access 24/7 Healthcare Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 17 June 2025.

Contact

Phone
07377 566210
Address
Trafalgar House, 712 London Road, Grays, RM20 3JT Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Aqua Robson Care Thurrock Good, less than 0.1 miles away
  2. RI
    EXCELCARETV Requires improvement, less than 0.1 miles away
  3. –
    THE CARERS GROUP LTD Not yet rated, less than 0.1 miles away
  4. –
    Topteam Support (UK) Ltd Not yet rated, less than 0.1 miles away
  5. –
    Unite Highland Care Limited No overall rating, less than 0.1 miles away

See all home care services in Thurrock

See all home care services in West Thurrock