JAM Care
- Home care
- Dementia care
- Registered since 2021
- Telford, Telford and Wrekin, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
28 of 34
rated home care services in Telford and Wrekin are rated Good, like this one.
JAM Care: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kensington Community Care Shropshire Good, less than 0.1 miles away
- – Support Elite at Home Not yet rated, 0.3 miles away
- – WMA Healthcare Ltd Not yet rated, 0.3 miles away
- G Be Happy Support Registered Office Good, 0.4 miles away
- G Community Support Service Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 14 July 2022. Quoted under the Open Government Licence.
JAM Care is a domiciliary care agency. The service provides personal care to Physical Disabilities and Sensory Impairments. At the time of our inspection there were six people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. In this service, the Care Quality Commission can only inspect the service received by people who get support with personal care. This includes help with tasks related to personal hygiene and eating. Where people receive such support, we also consider any wider social care provided.
What inspectors found
People were supported safely by staff who understood how to report any concerns about abuse. There were enough staff available to support people and they were recruited and inducted into the role safely. Risks had been assessed and staff understood how to minimise these risks through following peoples care plans.
Read the rest of CQC's summary
Staff received training to meet people's needs and they worked in consistent teams to support people. People were able to choose things for themselves and direct their own care. People were involved in their assessments and reviews and staff had clear guidance on how to meet people's health needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received support which encouraged independence and staff supported people promoting privacy and dignity and treated people with respect. Staff understood how to meet people's individual needs and preferences and how to communicate with people effectively.
The provider had clear systems in place to manage complaints about the service and encouraged a learning culture. There were systems in place to seek feedback and this was used to shape the service. There was a clear process in place to develop partnerships and staff were supported in their roles.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Keeshan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Jam Care Limited
- Ownership type
- Organisation
- Companies House number
- 11977907 (opens Companies House)
Getting help from Telford & Wrekin Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Telford & Wrekin Council
- Ask for a care needs assessment
- Phone: 01952 385385 (option 2), Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Telford & Wrekin Council
Checked on the council's website, November 2026.
Common questions
- Does JAM Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for JAM Care.
- When was JAM Care last inspected?
- The Care Quality Commission's latest rating for JAM Care was published on 14 July 2022.
- Who runs JAM Care?
- JAM Care is run by Jam Care Limited.
- What is JAM Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 July 2022.
Contact
- Address
- Suite 1, Kingsland House, Stafford Park 1, Telford, TF3 3BD Map (opens Google Maps)
Compare nearby
- G Kensington Community Care Shropshire Good, less than 0.1 miles away
- – Support Elite at Home Not yet rated, 0.3 miles away
- – WMA Healthcare Ltd Not yet rated, 0.3 miles away
- G Be Happy Support Registered Office Good, 0.4 miles away
- G Community Support Service Good, 0.5 miles away