Sienna Home Care Ltd
- Home care
- Dementia care
- Registered since 2021
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Sienna Home Care Ltd: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Casbrook Home Care Limited Good, 0.3 miles away
- – DMK Care and Support Ltd Not yet rated, 0.3 miles away
- – J T Home Care Not yet rated, 0.6 miles away
- – The Armstrong Care Company Limited Not yet rated, 1 mile away
- G Audley Care Stanbridge Earls Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 26 May 2023. Quoted under the Open Government Licence.
In Home Care (Eastleigh) is a domiciliary care provider. At the time of this inspection 10 people received personal care support from the service. The service supported older people, some of whom were living with dementia, within their own homes.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe using the service and relatives felt assured they were kept safe from abuse. The service had enough staff to ensure people received a reliable and consistent service that met their needs. Staff had been safely recruited.
Read the rest of CQC's summary
There were plans in place for foreseeable emergencies. Risks concerned with people's health, care and the environment were assessed and reduced as far as was practicable. People were supported to take their medicines safely. Staff were provided with training and checked to ensure they were following correct procedures. The service managed incidents affecting people's safety well.
People's nutritional needs were met, and staff worked collaboratively with health and social care professionals to support people with their healthcare needs. There was a system in place to allow people to express any concerns or complaints they may have.
There were effective systems in place to monitor and improve the quality of the service provided. Care planning was focussed on people's individual needs and preferences and provided information about the tasks staff needed to perform at each visit and how the person liked these to be completed. This helped ensure people received personalised care in a way that met their individual needs.
People were treated with kindness and compassion and people felt staff went the extra mile. Staff were able to identify and discuss the importance of maintaining people's respect and privacy at all times. Care plans had been reviewed with people to ensure they were delivering person centred care.
Most staff felt supported by the registered manager and felt staff morale was positive. Staff we spoke with were enthusiastic about their jobs and showed care and understanding for the people they supported.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible, and in their best interests. Policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma Goodall
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 26 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sienna Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12299663 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Sienna Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sienna Home Care Ltd.
- When was Sienna Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Sienna Home Care Ltd was published on 26 May 2023.
- Who runs Sienna Home Care Ltd?
- Sienna Home Care Ltd is run by Sienna Home Care Ltd.
- What is Sienna Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 May 2023.
Contact
- Phone
- 023 8212 3300
- Address
- Watermill Studios, 48 Middlebridge Street, Romsey, SO51 8HL Map (opens Google Maps)
Compare nearby
- G Casbrook Home Care Limited Good, 0.3 miles away
- – DMK Care and Support Ltd Not yet rated, 0.3 miles away
- – J T Home Care Not yet rated, 0.6 miles away
- – The Armstrong Care Company Limited Not yet rated, 1 mile away
- G Audley Care Stanbridge Earls Good, 1.6 miles away