Casbrook Home Care Limited
- Home care
- Dementia care
- Registered since 2015
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in December 2025.
10 months
since the latest rating was published.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Casbrook Home Care Limited: inspection record
Rated Good in December 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – DMK Care and Support Ltd Not yet rated, 0.1 miles away
- G Sienna Home Care Ltd Good, 0.3 miles away
- – J T Home Care Not yet rated, 0.3 miles away
- – The Armstrong Care Company Limited Not yet rated, 0.8 miles away
- G Audley Care Stanbridge Earls Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 December 2025 (assessment visit 25 July 2025). Quoted under the Open Government Licence.
Date of Assessment: 12 to 17 November 2025. This assessment was prompted by a review of the information we held about the service. This care at home service provides support to older people living in their own homes. Not everyone who used the service was receiving the regulated activity of personal care, which is help with tasks related to personal hygiene and eating. At the time of our inspection, they were providing personal care to 55 people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider ran a locally focused service that specialised in caring for people within the local community, with staff who had a good knowledge of these areas too. The provider had clear guiding principles around the complexity of needs they were able to accommodate. They focussed on delivering good quality personal care, where they were confident staff could meet people’s needs.
The manager had recently started in their role and had applied to register with CQC. They were knowledgeable about the service and promoted a positive, inclusive ethos, where feedback and engagement with people, relatives and staff was championed.
We received positive feedback from people about the quality and safety of the care they received. They told us they received a consistent service, at planned times with staff who were competent. There were effective monitoring systems to help ensure care tasks were being completed as planned. Staff were knowledgeable about their role and the people they supported. This helped to foster positive working relationships built on trust and respect.
People were involved in planning and reviewing their care, which reflected people’s choices and promoted their independence. There were systems in place to oversee and improve the quality and safety of the service. This helped to promote a good quality standard of care.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 28 June 2019. Latest assessment published 5 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Casbrook Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 06727501 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Casbrook Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Casbrook Home Care Limited.
- When was Casbrook Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Casbrook Home Care Limited was published on 5 December 2025.
- Who runs Casbrook Home Care Limited?
- Casbrook Home Care Limited is run by Casbrook Home Care Ltd.
- What is Casbrook Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 December 2025.
Contact
- Phone
- 01794 513555
- Address
- 20A The Hundred, Romsey, SO51 8BW Map (opens Google Maps)
Compare nearby
- – DMK Care and Support Ltd Not yet rated, 0.1 miles away
- G Sienna Home Care Ltd Good, 0.3 miles away
- – J T Home Care Not yet rated, 0.3 miles away
- – The Armstrong Care Company Limited Not yet rated, 0.8 miles away
- G Audley Care Stanbridge Earls Good, 1.5 miles away