Adada Care Services(Cheshire)
- Home care
- Dementia care
- Registered since 2021
- Cheshire West and Chester, North West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2020.
2 years
since the latest rating was published.
93%
of rated home care services in Cheshire West and Chester are Good or Outstanding (91% across the North West, 88% across England).
Adada Care Services(Cheshire): inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Radfield Home Care Chester & Ellesmere Port (Outstanding, 1.1 miles away) and REXD Corporation Limited t/a Caremark (Cheshire West & Chester) (Good, 2.1 miles away).
Nearest home care services:
- O Radfield Home Care Chester & Ellesmere Port Outstanding, 1.1 miles away
- G REXD Corporation Limited t/a Caremark (Cheshire West & Chester) Good, 2.1 miles away
- G Bespoke Care Cheshire Ltd Good, 2.5 miles away
- G Jane Care Good, 2.5 miles away
- G Cheshire West and Chester Reablement Service Good, 2.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 28 October 2024 (assessment visit 9 May 2024). Quoted under the Open Government Licence.
Adada Care Services (Cheshire) is a domiciliary care agency providing the regulated activity personal care to people living in their own homes. At the time of our assessment, 251 people were using the service. We carried out our off-site assessment of the service between 16 July 2024 and 30 September, and our on-site assessment on 16 July, 28 August and 3 September 2024. We looked at thirteen quality statements; Learning Culture; Safe systems pathways and transitions; Safeguarding; Safe and effective staffing; How staff, teams and services work together; Consent to care and treatment; Independence choice and control; Care provision, integration, and continuity; Listening to and involving people; Shared direction and Culture; Freedom to speak up; Workforce equality, diversity and inclusion and Governance, management and sustainability.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
People received safe care and support from staff who understood their needs. Staff knew how to safely support people around their individual risks and people’s safety were assessed to ensure they were supported to remain as safe as possible. There were sufficient numbers of suitably trained staff to meet people’s needs. Staff knew how to escalate any concerns and understood their responsibilities in relation to safeguarding.
-
Effective
Good
People’s needs were assessed prior to commencing with the agency to ensure peoples needs could be met. The registered manager and management team worked with external professionals to help provide effective care and they continually monitored people’s changing needs so they could adapt care appropriately. Staff understood the principles of the Mental Capacity Act 2005 and put this into practice.
-
Caring
Good
People received care from staff who knew them well and protected their dignity and promoted peoples independence. People and their loved ones said staff knew them well and enabled them to make their own choices and retain their independence where they could. Staff said they respected people as individuals and assisted them to stay in control of their care. Staff said the management team were supportive and were available at all time to offer advice and assistance when required.
-
Responsive
Good
People received personalised care and support that met their individual needs. The provider encouraged people to give feedback on the care provided and this was used to drive improvement and shape the service and culture. There were systems in place to monitor aspects of the service and the quality of care provided.
-
Well-led
Good
The registered manager and nominated individual ensured a positive culture in the staff team and this included the care coordinators and care staff and acted to continuously improve the service. Staff supported people in a person-centred way. Leaders supported staff and collaborated with partners to deliver care that was safe and person-centred. There were quality assurance and monitoring systems in the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Victoria Brown
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 13 August 2022. Latest assessment published 28 October 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Adada Ltd
- Ownership type
- Organisation
- Companies House number
- 10970309 (opens Companies House)
Adada Ltd runs 3 services in England, 1 of them in the North West. 0 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Adada Ltd
- – Adada Care Services (Durham) Not yet rated. Home care, County Durham, North East
- – Adada Care Services (Portsmouth) Not yet rated. Home care, Portsmouth, South East
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Adada Care Services(Cheshire) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Adada Care Services(Cheshire).
- When was Adada Care Services(Cheshire) last inspected?
- The Care Quality Commission's latest rating for Adada Care Services(Cheshire) was published on 28 October 2024.
- Who runs Adada Care Services(Cheshire)?
- Adada Care Services(Cheshire) is run by Adada Ltd. It runs 3 services in England, 1 of them in the North West.
- What is Adada Care Services(Cheshire)'s CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0330 058 2045
- Address
- Unit 4, Church Farm Court, Capenhurst Lane, Capenhurst, Chester, CH1 6HE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Radfield Home Care Chester & Ellesmere Port (Outstanding, 1.1 miles away) and REXD Corporation Limited t/a Caremark (Cheshire West & Chester) (Good, 2.1 miles away).
Nearest home care services:
- O Radfield Home Care Chester & Ellesmere Port Outstanding, 1.1 miles away
- G REXD Corporation Limited t/a Caremark (Cheshire West & Chester) Good, 2.1 miles away
- G Bespoke Care Cheshire Ltd Good, 2.5 miles away
- G Jane Care Good, 2.5 miles away
- G Cheshire West and Chester Reablement Service Good, 2.6 miles away