Care Homes Stoke Limited
- Home care
- Dementia care
- Registered since 2013
- Burslem, Stoke-on-Trent, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 39
rated home care services in Stoke-on-Trent are rated Good, like this one.
Care Homes Stoke Limited: inspection record
Rated Good in January 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Homestay Care Limited Good, less than 0.1 miles away
- G Lilyrose Care Group Ltd - Staffordshire Good, less than 0.1 miles away
- – Pristine Healthcare Services Limited Not yet rated, less than 0.1 miles away
- G Helping Angels Ltd Good, 0.1 miles away
- – Albany House Not yet rated, 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 8 January 2019. Quoted under the Open Government Licence.
What life is like for people using this service:
Read the rest of CQC's summary
People were supported by safely recruited staff, who had the skills and knowledge to provide effective support. Staffing levels were regularly reviewed to ensure there were enough staff available to meet people's needs. Effective care planning and risk management was in place which guided staff to provide support that met people's needs and in line with their preferences.
People were supported by caring staff who promoted choices in a way that people understood, this meant people had control and choice over their lives. End of life planning had been completed which ensure people were supported in line with their wishes.
Effective systems were in place to monitor the service, which ensured people's risks were mitigated and lessons were learnt when things went wrong. There was an open culture within the service. People and staff could approach the manager who acted on concerns raised to make improvements to the delivery of care.
The service met the characteristics of Good in all areas; more information is available in the full report below.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 8 January 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Westport Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 04545506 (opens Companies House)
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does Care Homes Stoke Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Homes Stoke Limited.
- When was Care Homes Stoke Limited last inspected?
- The Care Quality Commission's latest rating for Care Homes Stoke Limited was published on 8 January 2019.
- Who runs Care Homes Stoke Limited?
- Care Homes Stoke Limited is run by Westport Home Care Limited.
- What is Care Homes Stoke Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 January 2019.
Contact
- Phone
- 01782 815182
- Address
- Unit 10 Burslem Enterprise Centre, Moorland Road, Stoke-on-trent, ST6 1JQ Map (opens Google Maps)
Compare nearby
- G Homestay Care Limited Good, less than 0.1 miles away
- G Lilyrose Care Group Ltd - Staffordshire Good, less than 0.1 miles away
- – Pristine Healthcare Services Limited Not yet rated, less than 0.1 miles away
- G Helping Angels Ltd Good, 0.1 miles away
- – Albany House Not yet rated, 0.1 miles away