Rated Care Homes

Dalchi Healthcare Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 60 of 67

    rated home care services in Derby are rated Good, like this one.

Dalchi Healthcare Limited: inspection record

Home care, Derby

Rated Good in February 2023.

Dalchi Healthcare Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 21 February 2023. Quoted under the Open Government Licence.

Dalchi Healthcare Limited is a domiciliary care service providing the regulated activity of personal care to people living in their own homes. The service provides support to older and younger adults, who may also be living with physical and sensory disabilities, dementia and mental health or learning disability and/or autism. At the time of our inspection there was 1 person using the service.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

What inspectors found

At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.

Read the rest of CQC's summary

Right Care: People's rights were respected. People received personalised and responsive care that promoted people's dignity and respected their privacy. People received safe care. There were enough staff to ensure people's needs were met. People benefited from access to other healthcare services when needed and this helped them live healthier lives.

Right Support: Care staff promoted people's independence. People's choices and preferences were reflected in care plans, so their care was tailored to their needs. Care staff received training and support before starting to work with people to help ensure they could provide the care people needed to keep them safe.

People were supported to have maximum choice and control of their lives and care staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Right Culture: The service was led with by an open and approachable management team. Care staff felt supported and involved. A relative and care staff felt they could speak freely with the registered manager and that their feedback would be taken on board and used to improve services. The registered manager used a variety of methods of obtain feedback on the quality and safety of services and check people were

happy with the care they received. Policies and procedures were in place to help ensure the good governance of the service.

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 21 February 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10991872 (opens Companies House)

Getting help from Derby City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Dalchi Healthcare Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Dalchi Healthcare Limited.
When was Dalchi Healthcare Limited last inspected?
The Care Quality Commission's latest rating for Dalchi Healthcare Limited was published on 21 February 2023.
Who runs Dalchi Healthcare Limited?
Dalchi Healthcare Limited is run by Dalchi Healthcare Limited.
What is Dalchi Healthcare Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 21 February 2023.

Contact

Phone
07853 010944
Address
Office 1, Marble House, Nightingale Road, Derby, DE24 8BF Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Derby No overall rating, less than 0.1 miles away
  2. G
    Nash Alliance Ltd Good, less than 0.1 miles away
  3. G
    Shiloh Healthcare Services Ltd Good, less than 0.1 miles away
  4. –
    Haven Home Care Group Ltd Not yet rated, 0.2 miles away
  5. G
    Home Support Services Good, 0.3 miles away

See all home care services in Derby

See all home care services in Osmaston