Best Options Agency
- Home care
- Dementia care
- Registered since 2021
- Blyth, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 32
rated home care services in Northumberland are rated Good, like this one.
Best Options Agency: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Blyth Valley Disabled Forum Good, 0.2 miles away
- O South East STSS (Short Term Support Service) Outstanding, 0.4 miles away
- G Confidence Care and Support Good, 0.6 miles away
- G The Willows Home Care North East Good, 3.1 miles away
- G Mrs O's Caring Hands Homecare Limited Good, 3.4 miles away
About the service
From the Care Quality Commission's inspection report published 6 August 2022. Quoted under the Open Government Licence.
Best Options Agency is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were eight people using the service.
What inspectors found
People and their relatives spoke positively about the care they received. Care plans were detailed and included risks assessments however sometimes care records were not consistent, we have made a recommendation about this.. Medicines were managed safely. People were safeguarded from abuse. Effective infection prevention and control systems were in place.
Read the rest of CQC's summary
Care was personalised and responsive to people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received regular training, supervision and appraisal. Staff worked with external professionals to ensure people received the support they needed.
The provider had effective governance systems in place. Feedback was regularly sought and acted on. Lessons were learnt from incidents, it was not always clear how these were passed to staff.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ayodeji Akinyemi Akinsola
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Best Options Agency Limited
- Ownership type
- Organisation
- Companies House number
- 11990896 (opens Companies House)
Best Options Agency Limited runs 2 services in England, 1 of them in the North East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Best Options Agency Limited
- – Best Options Care - Carlisle Not yet rated. Home care, Cumberland, North West
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Best Options Agency provide nursing care?
- The Care Quality Commission's register does not list nursing care for Best Options Agency.
- When was Best Options Agency last inspected?
- The Care Quality Commission's latest rating for Best Options Agency was published on 6 August 2022.
- Who runs Best Options Agency?
- Best Options Agency is run by Best Options Agency Limited. It runs 2 services in England, 1 of them in the North East.
- What is Best Options Agency's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 August 2022.
Contact
- Phone
- 07377 053855
- Address
- Arms Evertyne House, Quay Road, Blyth, NE24 2AS Map (opens Google Maps)
Compare nearby
- G Blyth Valley Disabled Forum Good, 0.2 miles away
- O South East STSS (Short Term Support Service) Outstanding, 0.4 miles away
- G Confidence Care and Support Good, 0.6 miles away
- G The Willows Home Care North East Good, 3.1 miles away
- G Mrs O's Caring Hands Homecare Limited Good, 3.4 miles away