Helping Hands Oldham
- Home care
- Dementia care
- Registered since 2021
- Woodhouses, Oldham, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 34
rated home care services in Oldham are rated Good, like this one.
Helping Hands Oldham: inspection record
Rated Good in June 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Amber Case Management Limited Good, less than 0.1 miles away
- – Cheery Blossom Supported Living Ltd Not yet rated, less than 0.1 miles away
- – Complete Care and Enablement Services No overall rating, less than 0.1 miles away
- G Domiciliary Care Agency North West Good, less than 0.1 miles away
- G Ordinary Lifestyles Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 9 June 2022. Quoted under the Open Government Licence.
Helping Hands Oldham is a domiciliary care service, providing personal care and support to people living in and around Oldham, Rochdale and Middleton. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. On the day of inspection, 14 people were receiving the regulated activity of personal care.
What inspectors found
People and their relatives told us they felt safe using the service. There were enough staff available to meet people's needs. People and their relatives told us staff arrived at the scheduled time and stayed for the specified period. The service had a robust recruitment process to ensure suitable staff were employed. People were supported to take their medicines safely. Staff followed the correct infection control practices.
Read the rest of CQC's summary
People's needs were assessed before they started using the service and the information was used to inform person-centred risk assessments and care plans. New staff received a comprehensive induction programme and all staff had completed a range of training which gave them the skills and knowledge to care for people in their own homes. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and their relatives spoke highly of the care provided by Helping Hands Oldham. They told us they were cared for and supported by kind and considerate staff. Staff knew how to maintain people's dignity and privacy and promote their independence.
The service was well managed. The registered manager was knowledgeable and enthusiastic about the service. Governance systems were in place to ensure all aspects of the service were reviewed and checked regularly.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Abbie Gordon
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 9 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 24 of them in the North West. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire
- G Helping Hands Aintree Good. Home care, Liverpool
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from Oldham Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oldham Council
- Ask for a care needs assessment
- Phone: 0161 770 7777, Monday to Friday 8.40am to 5pm. Out-of-hours emergencies: 0161 770 6936
- Contact adult social care online
- Support for carers
- Paying for care: Oldham Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Oldham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Oldham.
- When was Helping Hands Oldham last inspected?
- The Care Quality Commission's latest rating for Helping Hands Oldham was published on 9 June 2022.
- Who runs Helping Hands Oldham?
- Helping Hands Oldham is run by Midshires Care Limited. It runs 151 services in England, 24 of them in the North West.
- What is Helping Hands Oldham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 June 2022.
Contact
- Phone
- 0161 413 6371
- Address
- Hollinwood Business Centre, Albert Street, Oldham, OL8 3QL Map (opens Google Maps)
Compare nearby
- G Amber Case Management Limited Good, less than 0.1 miles away
- – Cheery Blossom Supported Living Ltd Not yet rated, less than 0.1 miles away
- – Complete Care and Enablement Services No overall rating, less than 0.1 miles away
- G Domiciliary Care Agency North West Good, less than 0.1 miles away
- G Ordinary Lifestyles Good, less than 0.1 miles away