Mathalie Care Services Limited
Home care, Harrow
Good
Rated on
Rating from the Care Quality Commission.
Mathalie Care Services Limited: inspection record
Rated Good in March 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2022. Rated Inadequate in 2022, then Requires improvement in 2024, then Good in March 2024.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 50 Good home care services in Harrow, out of 54 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 March 2024. Quoted under the Open Government Licence.
Mathalie Care Services Limited is a domiciliary care agency registered to provide personal care to people in their own homes. The domiciliary care agency provides support to adults with varied needs. At the time of inspection, the service supported 3 people with their personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Read the full summary
Right Support: The provider ensured staff received the training and supervision they required to provide them with the skills and knowledge they required to carry out their roles.
Relatives told us their loved ones were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.
The provider had maintained records in relation to quality assurance of the service. People's relatives confirmed they had been asked for their views of the service. The registered manager informed us the service had implemented a new electronic monitoring system and records of quality assurance activities would be recorded on this in the future.
Right Care: People's care plans and risk assessments had been reviewed and updated where appropriate. Guidance had been provided for staff on how to effectively support people when delivering care and support.
The provider had made improvements to their medicines administration procedures. The records we saw showed medicines had been administered and recorded appropriately.
Staff described how they understood people's care needs and preferences. People's relatives told us staff provided care and support in a respectful and professional way.
Right Culture: People's relatives and staff spoke positively about the management of the service. Staff and people's relatives confirmed they received information in a timely manner.
Questions to ask the service
- Well-led was rated Requires improvement on 7 March 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 111 (Suite) 14 Havelock Place, Harrow, HA1 1LJ |
|---|---|
| Neighbourhood | Harrow town, Harrow |
| Phone | 07957 625993 |
| Registered manager | Kairul Marikar |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 7 March 2024 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mathalie Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12772193 (opens Companies House) |
Nearest alternatives
- G Ascentia Support Services Ltd Home care, less than 0.1 miles awayGood
- G Ealing Homecare Home care, less than 0.1 miles awayGood
- G Hand on Heart Care Home care, less than 0.1 miles awayGood
- G Walfinch Harrow & Brent Home care, less than 0.1 miles awayGood
- G Churchill Health Care (Harrow) Home care, less than 0.1 miles awayGood
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Mathalie Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mathalie Care Services Limited.
- When was Mathalie Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Mathalie Care Services Limited was published on 7 March 2024.
- Who runs Mathalie Care Services Limited?
- Mathalie Care Services Limited is run by Mathalie Care Services Limited.
- What is Mathalie Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 March 2024.