Ealing Homecare
Home care, Harrow
Good
Rated on
Rating from the Care Quality Commission.
Ealing Homecare: inspection record
Rated Good in September 2022, up from Requires improvement.
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2019. Rated Requires improvement in 2019 and 2021, then Good in September 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 50 Good home care services in Harrow, out of 54 with a rating.
About the service
From the Care Quality Commission's inspection report published 30 September 2022. Quoted under the Open Government Licence.
Ealing Homecare Limited is a domiciliary care agency providing personal care and support to people living in their own homes.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection 30 people were receiving support with personal care.
Read the full summary
Ealing Homecare Limited is the only branch of this private limited company.
What inspectors found
People were well treated and received personalised care which met their needs and reflected their preferences. They, and their relatives, were happy with the care and support they received. They liked the staff and felt their needs were met.
Staff were happy working at the service and felt supported. There were systems to help make sure only suitable staff were recruited, and that they received the training and information needed to provide good care.
Read the full summary
People received their medicines in a safe way and as prescribed. There were assessments of risks for people and the staff planned care to help reduce the risk of harm.
People's needs were assessed and planned for. They were involved in making decisions about their care and their views were considered and respected.
There were suitable systems for managing the service. These included a range of policies and procedures, systems for dealing with complaints, safeguarding alerts and incidents. The registered manager was suitably qualified and experienced. They worked with external consultants to monitor and improve the quality of the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection and update The last rating for this service was requires improvement (Published 22 July 2021).
The provider completed an action plan after the last inspection to show what they would do and by when to improve.
At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 101, 14 Havelock Place, Harrow, HA1 1LJ |
|---|---|
| Neighbourhood | Harrow town, Harrow |
| Phone | 01895 760290 |
| Website | ealinghomecare.co.uk |
| Registered manager | Susan Mohamed |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 30 September 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ealing Homecare Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11354800 (opens Companies House) |
Nearest alternatives
- G Ascentia Support Services Ltd Home care, less than 0.1 miles awayGood
- G Hand on Heart Care Home care, less than 0.1 miles awayGood
- G Mathalie Care Services Limited Home care, less than 0.1 miles awayGood
- G Walfinch Harrow & Brent Home care, less than 0.1 miles awayGood
- G Churchill Health Care (Harrow) Home care, less than 0.1 miles awayGood
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Ealing Homecare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ealing Homecare.
- When was Ealing Homecare last inspected?
- The Care Quality Commission's latest rating for Ealing Homecare was published on 30 September 2022.
- Who runs Ealing Homecare?
- Ealing Homecare is run by Ealing Homecare Limited.
- What is Ealing Homecare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 September 2022.