Interactive Development Support Limited
- Home care
- Registered since 2010
- New York, North Tyneside, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 26
rated home care services in North Tyneside are rated Good, like this one.
Interactive Development Support Limited: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Flexible Support Options Ltd, Shiremoor Farm House No overall rating, less than 0.1 miles away
- – Breeze Support Solutions No overall rating, 0.5 miles away
- G Help at Home Care Good, 0.5 miles away
- O Equal Partnerships Outstanding, 0.6 miles away
- G Everlasting Care Ltd Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 November 2019. Quoted under the Open Government Licence.
People felt very safe with support from attentive staff who knew them well. People's care needs were thoroughly assessed, and measures were in place to reduce the risks they faced.
Read the rest of CQC's summary
People were well cared for by trained and competent staff, who were supported by the registered manager to provide a reliable, high-quality and person-centred service. Staff were respectful towards people and their families and people's privacy and dignity were upheld. Independence was encouraged, and people were involved in decision making.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a good working relationship between staff and external professionals to ensure people received any additional support they needed, to experience positive outcomes. The service was flexible to meet people's changing needs and their wishes.
There had been a small number of complaints made about the service, which had been responded to promptly, to resolve matters. People and relatives were very pleased with the service.
The registered manager had implemented best practice into the service. There was good governance of the service with a strong quality assurance process in place.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharon Robe
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 16 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04462419 (opens Companies House)
Getting help from North Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Tyneside Council
- Ask for a care needs assessment
- Phone: 0345 2000 109
- Support for carers
- Paying for care: North Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Interactive Development Support Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Interactive Development Support Limited.
- When was Interactive Development Support Limited last inspected?
- The Care Quality Commission's latest rating for Interactive Development Support Limited was published on 16 November 2019.
- Who runs Interactive Development Support Limited?
- Interactive Development Support Limited is run by Interactive Development Support Limited.
- What is Interactive Development Support Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 November 2019.
Contact
- Phone
- 0191 230 3090
- Address
- Shiremoor House Farm, Middle Engine Lane, North Shields, NE29 8DZ Map (opens Google Maps)
Compare nearby
- – Flexible Support Options Ltd, Shiremoor Farm House No overall rating, less than 0.1 miles away
- – Breeze Support Solutions No overall rating, 0.5 miles away
- G Help at Home Care Good, 0.5 miles away
- O Equal Partnerships Outstanding, 0.6 miles away
- G Everlasting Care Ltd Good, 0.8 miles away