Home Instead Senior Care Lancaster
- Home care
- Dementia care
- Registered since 2021
- Lancaster, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Home Instead Senior Care Lancaster: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- G Origin Spinal Injury Care Good, less than 0.1 miles away
- – Rainbow Trust Children’s Charity - Kentown Team Not yet rated, less than 0.1 miles away
- G Crisis North Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 3 September 2022. Quoted under the Open Government Licence.
People told us they felt safe as a result of the care they received from staff. The provider had recruited staff safely by following robust recruitment procedures. Staff supported people to keep safe because they followed the provider's risk assessments. People received their medicines as prescribed from staff whose competencies had been checked regularly.
Read the rest of CQC's summary
People were confident staff knew about their needs and preferences because they were supported by the same staff the majority of the time. Staff had access to people's assessments and care plans which could be quickly updated electronically.
People received compassionate care from kind and caring staff. Staff were on time and stayed the full length of the planned visit. People praised the sensitivity of staff who ensured they felt comfortable during personal care.
People told us they thought the service was well managed and they could not think of anything that needed to improve. Staff felt valued and respected by the management team and were happy to work for the agency. Staff commented on how the values of the organisation really represented what high-quality care should be.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jennifer Cousins
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 3 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- SH Senior Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12868586 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead Senior Care Lancaster provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead Senior Care Lancaster.
- When was Home Instead Senior Care Lancaster last inspected?
- The Care Quality Commission's latest rating for Home Instead Senior Care Lancaster was published on 3 September 2022.
- Who runs Home Instead Senior Care Lancaster?
- Home Instead Senior Care Lancaster is run by SH Senior Care Ltd.
- What is Home Instead Senior Care Lancaster's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 September 2022.
Contact
- Phone
- 01524 951574
- Address
- 3,4,2 Storey House, White Cross Industrial Estate, South Road, Lancaster, LA1 4XQ Map (opens Google Maps)
Compare nearby
- G 1st for Care (GB) Ltd Good, less than 0.1 miles away
- O Has 2 be Happy Care Outstanding, less than 0.1 miles away
- G Origin Spinal Injury Care Good, less than 0.1 miles away
- – Rainbow Trust Children’s Charity - Kentown Team Not yet rated, less than 0.1 miles away
- G Crisis North Good, 0.1 miles away