Proline Care Limited
- Home care
- Dementia care
- Registered since 2011
- Central Birmingham, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Requires improvement in 2016, most recently Requires improvement in January 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 162
rated home care services in Birmingham are rated Requires improvement, like this one.
Proline Care Limited: inspection record
Rated Requires improvement in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: M&N Healthcare Edgbaston (Good, 0.3 miles away) and Diverse City Care Ltd (Good, 0.4 miles away).
Nearest home care services:
- – Quadrant Court No overall rating, 0.1 miles away
- RI Care Packages UK Limited Requires improvement, 0.2 miles away
- – Edmund House Not yet rated, 0.2 miles away
- G M&N Healthcare Edgbaston Good, 0.3 miles away
- – VALUE RICH CARE PATHWAYS LIMITED- Main Office Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 22 January 2020. Quoted under the Open Government Licence.
Proline is a domiciliary care agency that provides personal care and support to people in their own homes. At the time of our inspection there were 54 people receiving personal care.
Questions to ask the service
- Safe was rated Requires improvement on 22 January 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 22 January 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
Registration details
- Registered manager
- Jayne Richards
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 22 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Proline Care Limited
- Ownership type
- Organisation
- Companies House number
- 04464434 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Proline Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Proline Care Limited.
- When was Proline Care Limited last inspected?
- The Care Quality Commission's latest rating for Proline Care Limited was published on 22 January 2020.
- Who runs Proline Care Limited?
- Proline Care Limited is run by Proline Care Limited.
- What is Proline Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 22 January 2020.
Contact
- Phone
- 0121 647 6450
- Address
- 5th Floor, The White House, 111 New Street, Birmingham, B2 4EU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: M&N Healthcare Edgbaston (Good, 0.3 miles away) and Diverse City Care Ltd (Good, 0.4 miles away).
Nearest home care services:
- – Quadrant Court No overall rating, 0.1 miles away
- RI Care Packages UK Limited Requires improvement, 0.2 miles away
- – Edmund House Not yet rated, 0.2 miles away
- G M&N Healthcare Edgbaston Good, 0.3 miles away
- – VALUE RICH CARE PATHWAYS LIMITED- Main Office Not yet rated, 0.3 miles away