Volsec Healthcare Ltd
- Home care
- Registered since 2021
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 40
rated home care services in Southend-on-Sea are rated Good, like this one.
Volsec Healthcare Ltd: inspection record
Rated Good in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Field Lane Domiciliary Agency - Southend-on-Sea Good, 0.1 miles away
- G Trends Healthcare Southend Good, 0.2 miles away
- – Carlton Court No overall rating, 0.2 miles away
- – 4-5 Healthcare Not yet rated, 0.3 miles away
- RI Seven Day Care Essex Ltd Requires improvement, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 26 January 2023. Quoted under the Open Government Licence.
Volsec healthcare limited is a domiciliary care agency who provide personal care to people in their own homes. At the time of inspection approximately 20 people were using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People and their relatives were very positive in the feedback they gave about the service. One relative said, "They are a very well-run company."
Read the rest of CQC's summary
We have made a recommendation about person centred care.
Care was person-centred and delivered in a way that was intended to ensure people's safety and welfare. People were cared for by staff who had been recruited and employed after appropriate checks had been completed. Staff had received appropriate training. There were systems in place to minimise the risk of infection and to learn lessons from accidents and incidents. Medicines when needed were dispensed by staff who had received training to do so.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
People when needed were supported with hydration and nutrition. The provider responded to complaints received in a timely manner. People were supported to make plans for the end of their life.
Systems had been put in place to monitor the service and continuously drive improved outcomes for people.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stewart Clements
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 26 January 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Volsec LTD
- Ownership type
- Organisation
- Companies House number
- 12663558 (opens Companies House)
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Volsec Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Volsec Healthcare Ltd.
- When was Volsec Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Volsec Healthcare Ltd was published on 26 January 2023.
- Who runs Volsec Healthcare Ltd?
- Volsec Healthcare Ltd is run by Volsec LTD.
- What is Volsec Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 January 2023.
Contact
- Phone
- 07944 659871
- Address
- Office 7, The Plaza Business Centre, 45 Victoria Avenue, Southend-on-sea, SS2 6BB Map (opens Google Maps)
Compare nearby
- G The Field Lane Domiciliary Agency - Southend-on-Sea Good, 0.1 miles away
- G Trends Healthcare Southend Good, 0.2 miles away
- – Carlton Court No overall rating, 0.2 miles away
- – 4-5 Healthcare Not yet rated, 0.3 miles away
- RI Seven Day Care Essex Ltd Requires improvement, 0.3 miles away