Cornerstone Professional Care Ltd
- Home care
- Dementia care
- Registered since 2022
- Rotton Park, Birmingham, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
10 months
since the latest rating was published.
77%
of rated home care services in Birmingham are Good or Outstanding (82% across the West Midlands, 88% across England).
Cornerstone Professional Care Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Watra Care Birmingham (Good, 0.3 miles away) and Watra Care Solihull (Good, 0.3 miles away).
Nearest home care services:
- – Choice Support Care Ltd Not yet rated, 0.3 miles away
- G Watra Care Birmingham Good, 0.3 miles away
- G Watra Care Solihull Good, 0.3 miles away
- G Global Excellence Services Limited Good, 0.5 miles away
- – Gracious Ten Healthcare LTD Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 December 2025 (assessment visit 13 August 2025). Quoted under the Open Government Licence.
Date of assessment: 11 August 2025 to 25 August 2025. Cornerstone Professional Care Ltd is a domiciliary care service providing personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive a regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection 15 people were receiving care at home from the provider.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against all the quality statements in all 5 key questions. This was because this service had not been inspected since registration.
The provider had governance systems in place to monitor and improve the quality of the service; however, these were not always effective or timely regarding the oversight of audits and care plans to ensure staff had easy access to all information. The registered manager made changes following our feedback and has implemented an action plan that is robust and has provided us with assurance that governance systems will be improved. They have already started to implement changes and will continue to make improvements.
Care was person-centred. The provider’s policy and staff practices placed people’s right to make decisions and be in control of their care at the heart of the service.
There were enough staff to support people and meet their needs. Recruitment practice was safe. Staff worked with partners to help people achieve positive outcomes. People were supported to have maximum choice and control of their lives.
Staff felt supported and told us that the service was well managed.
The registered manager had a system in place to ensure any complaints received would be recorded, investigated and responded to and any learning used to improve the service provided.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated Good
Good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been Good
Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated Good
Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated Good
Good: This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated Requires Improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Raheel Daniel
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11988992 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Cornerstone Professional Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Cornerstone Professional Care Ltd.
- When was Cornerstone Professional Care Ltd last inspected?
- The Care Quality Commission's latest rating for Cornerstone Professional Care Ltd was published on 9 December 2025.
- Who runs Cornerstone Professional Care Ltd?
- Cornerstone Professional Care Ltd is run by Cornerstone Professional Care Ltd.
- What is Cornerstone Professional Care Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Address
- 100 Aberdeen Street, Birmingham, B18 7DL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Watra Care Birmingham (Good, 0.3 miles away) and Watra Care Solihull (Good, 0.3 miles away).
Nearest home care services:
- – Choice Support Care Ltd Not yet rated, 0.3 miles away
- G Watra Care Birmingham Good, 0.3 miles away
- G Watra Care Solihull Good, 0.3 miles away
- G Global Excellence Services Limited Good, 0.5 miles away
- – Gracious Ten Healthcare LTD Not yet rated, 0.5 miles away