Global Excellence Services Limited
- Home care
- Dementia care
- Registered since 2018
- Rotton Park, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Global Excellence Services Limited: inspection record
Rated Good in April 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 6 April 2022. Quoted under the Open Government Licence.
Global Excellence Services Ltd is a Domiciliary Care Agency providing personal care in people's own homes. At the time of the inspection there were five people who were receiving personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People had risk assessments in place which were known by staff and people told us they felt safe whilst being supported by staff. Systems and processes for safeguarding and whistleblowing were in place and understood by staff. We found sufficient staff on duty to meet the needs and preferences of people. People's medicines were safely managed, and they received their prescribed medicines in a timely and supportive way. Government guidance for infection control was being followed.
Read the rest of CQC's summary
People's needs were assessed, and they had choice in their daily lives. Staff received an induction and training specific to the needs of people.
There were clear roles which were understood by registered manager and the staff team. There was oversight of care and support in place for people to express their views and be involved in the care they received.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Abiola Ezekiel
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 6 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 09725223 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Global Excellence Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Global Excellence Services Limited.
- When was Global Excellence Services Limited last inspected?
- The Care Quality Commission's latest rating for Global Excellence Services Limited was published on 6 April 2022.
- Who runs Global Excellence Services Limited?
- Global Excellence Services Limited is run by Global Excellence Services Limited.
- What is Global Excellence Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 April 2022.
Contact
- Phone
- 07855 017649
- Address
- Suite 221, 69 Steward Street, Birmingham, B18 7AF Map (opens Google Maps)
Compare nearby
- – Gracious Ten Healthcare LTD Not yet rated, less than 0.1 miles away
- G Birmingham Rathbone Good, 0.4 miles away
- – Alpine House No overall rating, 0.4 miles away
- – Cornerstone Professional Care Ltd No overall rating, 0.5 miles away
- – Henola Care Ltd Not yet rated, 0.6 miles away