Rated Care Homes

Maxxicare Ltd

Home care, Havering

G

Good

Rated on

Rating from the Care Quality Commission.

Maxxicare Ltd: inspection record

Home care, Havering

Rated Good in June 2023.

Maxxicare Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in June 2023.

The latest rating was published about 3 years ago.

How it compares locally

  • One of 59 Good home care services in Havering, out of 66 with a rating.

About the service

From the Care Quality Commission's inspection report published 29 June 2023. Quoted under the Open Government Licence.

Maxxicare Ltd is a domiciliary care service providing personal care to people at the end of their life in their own homes. At the time of this inspection, 15 people were receiving a service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People were safeguarded from the risk of harm or abuse. Staff were recruited safely and there were enough staff on duty to meet people's needs. People had risk assessments to reduce the risk of harm they may face. People were protected from the risks associated from the spread of infection. Medicines were managed safely. The provider had a system in place to learn lessons from accidents and incidents.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff asked for consent before delivering care. People had their care needs assessed before beginning to use the service. Staff were supported with training opportunities, supervision and appraisal. People were supported with their nutrition and hydration. Staff supported people with their healthcare needs.

Read the full summary

People's cultural and religious needs were met. Staff were knowledgeable about the people they supported and their care needs. People and relatives were involved in deciding how they wanted their care. Staff promoted people's privacy, dignity and independence.

Care records were detailed, personalised and outcome based. People's communication needs were met. Staff supported people with activities where this was part of their care plan. The provider had a system to record and respond to complaints. People's end of life care wishes were documented so they could receive this type of care in a sensitive manner.

People, relatives and staff spoke positively about the leadership in the service. The provider had regular meetings with the management team and with staff so they could express their views about the service. The provider worked jointly with healthcare professionals and carried out quality checks to improve outcomes for people.

Questions to ask the service

  • The last rating is 3 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Maxxicare Ltd
AddressLaunch Pad 12, CEME, Marsh Way, Rainham, RM13 8EU
NeighbourhoodRainham, Havering
Phone07404 433960
Websitewww.maxxicare.co.uk
Registered managerNathalie Kamanga
Registered with the CQC since
What it provides
  • Domiciliary care service
  • Supported living service
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
Inspection reports 1 inspection report, latest 29 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Maxxicare Ltd
ProviderMaxxicare Ltd
Ownership typeOrganisation
Companies House number12540724 (opens Companies House)

Nearest alternatives

  1. G
    BK SOCIAL CARE Home care, less than 0.1 miles away
    Good
  2. G
    Blossom High Home care, less than 0.1 miles away
    Good
  3. G
    Bluelight Healthcare Recruitment Limited Home care, less than 0.1 miles away
    Good
  4. G
    Brand Healthcare Home care, less than 0.1 miles away
    Good
  5. G
    Daytime Homecare Limited Home care, less than 0.1 miles away
    Good

See all home care in Havering

Getting help from London Borough of Havering

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Maxxicare Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Maxxicare Ltd.
When was Maxxicare Ltd last inspected?
The Care Quality Commission's latest rating for Maxxicare Ltd was published on 29 June 2023.
Who runs Maxxicare Ltd?
Maxxicare Ltd is run by Maxxicare Ltd.
What is Maxxicare Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 29 June 2023.