Mount Hill Care
- Home care
- Dementia care
- Registered since 2021
- Harlow, Essex, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 298
rated home care services in Essex are rated Requires improvement, like this one.
Mount Hill Care: inspection record
Rated Requires improvement in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Green Care Contracts Limited (Good, 1.1 miles away) and Shaftesbury Netteswell Rectory (Good, 1.2 miles away).
Nearest home care services:
- – Gold Cross Care Limited Not yet rated, 0.6 miles away
- G Green Care Contracts Limited Good, 1.1 miles away
- RI Heritage Staffing Services Requires improvement, 1.1 miles away
- G Shaftesbury Netteswell Rectory Good, 1.2 miles away
- G Helping Hands Harlow Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 24 February 2023. Quoted under the Open Government Licence.
Mount Hill Care is a domiciliary care agency providing personal care to older people, some of whom may have dementia. At the time of our inspection there was 1 person using the service.
What inspectors found
The registered manager did not have systems and processes to ensure safe oversight and governance of the service. Staff described a positive culture within the service and felt well supported by the registered manager.
Read the rest of CQC's summary
There were enough staff to provide care safely. The person's care plans and risk assessments provided staff with guidance to support them safely and meet their needs.
The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The person's care plan included details of what was important to them. Staff communicated with the person in ways they could understand.
Questions to ask the service
- Safe was rated Requires improvement on 24 February 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 24 February 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Esosa Ekperigin
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mount Hill Care Limited
- Ownership type
- Organisation
- Companies House number
- 12799954 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Mount Hill Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mount Hill Care.
- When was Mount Hill Care last inspected?
- The Care Quality Commission's latest rating for Mount Hill Care was published on 24 February 2023.
- Who runs Mount Hill Care?
- Mount Hill Care is run by Mount Hill Care Limited.
- What is Mount Hill Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 February 2023.
Contact
- Phone
- 07722 565468
- Address
- 92 Bentley Drive, Harlow, CM17 9QT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Green Care Contracts Limited (Good, 1.1 miles away) and Shaftesbury Netteswell Rectory (Good, 1.2 miles away).
Nearest home care services:
- – Gold Cross Care Limited Not yet rated, 0.6 miles away
- G Green Care Contracts Limited Good, 1.1 miles away
- RI Heritage Staffing Services Requires improvement, 1.1 miles away
- G Shaftesbury Netteswell Rectory Good, 1.2 miles away
- G Helping Hands Harlow Good, 1.3 miles away