Hamilton George Care Ltd
Home care, Wandsworth
Good
Rated on
Rating from the Care Quality Commission.
Hamilton George Care Ltd: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in August 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 21 Good home care services in Wandsworth, out of 23 with a rating.
About the service
From the Care Quality Commission's inspection report published 27 August 2022. Quoted under the Open Government Licence.
Hamilton George Care Ltd is a domiciliary care agency providing live in care and support to people in their own homes and flats.
The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection 12 people using the service were receiving personal care.
What inspectors found
People received a safe service and staff had a safe environment to work in. There were enough, appropriately recruited staff available to meet people's needs. This meant people were supported to enjoy their lives and live safely. The provider assessed and recorded risks to people and staff, and they monitored and updated them, as required. Accidents, incidents and safeguarding concerns were reported, investigated and recorded appropriately. Medicines were safely administered, and people prompted to take their medicines, if required. Infection control procedures were followed.
People and their relatives said that care was effectively provided, they were not subject to discrimination and their equality and diversity needs were met. Staff were well-trained and supervised. People and their relatives told us staff provided good care, that met people's needs. People were encouraged by staff to discuss their health needs, and any changes to them and concerns were passed on to appropriate community-based health care professionals, as required. This included any necessary transitioning of services if people's needs changed. Staff protected people from nutrition and hydration risks, and people were encouraged to choose healthy and balanced diets that also met their likes, dislikes and preferences.
Read the full summary
People and their relatives said staff provided care and support in a friendly manner and paid attention to small details that made all the difference. People felt respected and staff acknowledged their privacy, dignity and confidentiality. People were encouraged and supported to be independent and do things for themselves, where possible. This improved their quality of life by promoting their self-worth. Staff cared about people, were compassionate and passionate about the people they provided a service for.
The provider responded to people's assessed needs, that were regularly reviewed and there were care plans in place that included people's communication needs. Staff provided people with person-centred care. People had choices, and were encouraged to follow their routines, interests and maintain contact with friends and relatives so that social isolation was minimal. People were given suitable information about the service to make their own decisions regarding whether they wished to use it. Complaints were recorded and investigated.
The provider had a culture that was open, and positive with clearly identified leadership and management. The provider had a clearly defined vision and values that staff understood, followed and they were aware of
their responsibilities and accountability. Staff were prepared to take responsibility and raise any concerns they may have with the provider. Service quality was regularly reviewed, and changes made to improve the care and support received by people, accordingly. This was in a way that suited people best. The provider established effective working partnerships that promoted the needs of people being met outside its remit. Registration requirements were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Rating at the last inspection This service was registered with us on 12 October 2021 and this is the first inspection.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | The Arding & Hobbs Building, 7 St. John's Road, London, SW11 1QN |
|---|---|
| Neighbourhood | Battersea, Wandsworth |
| Phone | 0330 470 2866 |
| Website | www.hamiltongeorgecare.com |
| Registered manager | Georgina Wood |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 27 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Hamilton George Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12769194 (opens Companies House) |
Nearest alternatives
- G Care Outlook (Battersea) Home care, 0.5 miles awayGood
- – City Care Companions Limited Home care, 0.5 miles awayNot yet rated
- G Civic Care Ltd Home care, 0.5 miles awayGood
- – Right at Home Wandsworth & Lambeth Home care, 0.5 miles awayNot yet rated
- G Mia Care Services Ltd Home care, 0.5 miles awayGood
Getting help from London Borough of Wandsworth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Wandsworth
- Ask for a care needs assessment
- Phone: 020 8871 7707, Monday to Friday, 9am to 5pm. Out of hours: 020 8871 8999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Wandsworth
Checked on the council's website, November 2026.
Common questions
- Does Hamilton George Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Hamilton George Care Ltd.
- When was Hamilton George Care Ltd last inspected?
- The Care Quality Commission's latest rating for Hamilton George Care Ltd was published on 27 August 2022.
- Who runs Hamilton George Care Ltd?
- Hamilton George Care Ltd is run by Hamilton George Care Ltd.
- What is Hamilton George Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2022.