Zenith Health Care Northwest
- Home care
- Registered since 2021
- Central Bury, Bury, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
30 of 33
rated home care services in Bury are rated Good, like this one.
Zenith Health Care Northwest: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Bury Good, less than 0.1 miles away
- G Alexandra House - Bury Good, 0.1 miles away
- G Bluebird Care Bury and Bolton Good, 0.1 miles away
- – P & A Partnership Not yet rated, 0.2 miles away
- G KV Care Limited Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 8 February 2023. Quoted under the Open Government Licence.
Zenith Health Care Northwest is a domiciliary care provider. It currently provides personal care to adults and older people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection the service supported 5 people with personal care.
What inspectors found
Zenith Health Care Northwest provided person-centred care and this was reflected in the feedback we received about the service. There was a high level of satisfaction with the service. One person told us, "[Staff] are very kind and compassionate. I look forward to them coming, they chat and joke with me. They are respectful and treat me with dignity and privacy. As far as I am concerned, they are everything I could wish for."
Read the rest of CQC's summary
People received safe care and support. Staff understood how to safeguard people and when to raise concerns. Staff were recruited safely. Risks associated with people's care were assessed and monitored. Staff followed infection prevention and control guidance to minimise risks related to the spread of infection.
Assessments were person centred and care was responsive to people's needs. Promoting people's independence was integral to the support provided. The staff were motivated and well trained to carry out their roles effectively.
The service was well led. The registered manager followed governance systems which provided effective oversight and monitoring of the service. These governance systems and processes ensured the service met people's assessed needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mirna Contreras Carballo
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Zenith Health Care Northwest Ltd
- Ownership type
- Organisation
- Companies House number
- 12896967 (opens Companies House)
Getting help from Bury Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bury Council
- Ask for a care needs assessment
- Phone: 0161 253 5151, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm. Out of hours: 0161 253 6606
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Zenith Health Care Northwest provide nursing care?
- The Care Quality Commission's register does not list nursing care for Zenith Health Care Northwest.
- When was Zenith Health Care Northwest last inspected?
- The Care Quality Commission's latest rating for Zenith Health Care Northwest was published on 8 February 2023.
- Who runs Zenith Health Care Northwest?
- Zenith Health Care Northwest is run by Zenith Health Care Northwest Ltd.
- What is Zenith Health Care Northwest's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 February 2023.
Contact
- Phone
- 0161 447 8846
- Address
- 2F Europa House, Barcroft Street, Bury, BL9 5BT Map (opens Google Maps)
Compare nearby
- G Helping Hands Bury Good, less than 0.1 miles away
- G Alexandra House - Bury Good, 0.1 miles away
- G Bluebird Care Bury and Bolton Good, 0.1 miles away
- – P & A Partnership Not yet rated, 0.2 miles away
- G KV Care Limited Good, 0.3 miles away