Restcare Limited
- Home care
- Dementia care
- Registered since 2021
- Harlow, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Restcare Limited: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Mabeline Services Ltd Not yet rated, less than 0.1 miles away
- G ACH Healthcare Limited Good, 0.1 miles away
- G Manorcourt Homecare Good, 0.4 miles away
- – Matti Care Office Not yet rated, 0.4 miles away
- G Shaftesbury Netteswell Rectory Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 19 April 2023. Quoted under the Open Government Licence.
Restcare Limited is a domiciliary care agency providing personal care and support to people in their own homes. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. The service provides support to older people and younger adults. At the time of our inspection there were 4 people using the service.
What inspectors found
People told us they felt safe receiving care from Restcare Limited. People's safety had been maximised with the systems that were in place. Staff understood their responsibilities to identify and report any concerns. Staff were safely recruited and checks were carried out to make sure staff were suitable to work with people who needed care and support.
Read the rest of CQC's summary
Medicines were managed safely and administered by trained staff. Medicine audits were able to highlight any errors so appropriate action could then be taken to reduce a reoccurrence. Checks were undertaken to ensure staff continued to be competent administering medicines.
Staff received the training they required to meet people's needs. There were sufficient staff with the right skills and training to safely and effectively meet the needs of the people the service supported. Staff spoke positively about the support they received from the manager and told us they felt listened to.
People told us staff were kind and caring and treated people in a respectful manner. People's care plans were personalised to reflect people's personal preferences and choices. Staff knew people well and had knowledge about people's histories, likes and dislikes. People's equality, diversity and human rights were promoted and respected.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems were in place to monitor the quality of the service people received. The registered manager was committed to providing a high-quality service to people with a strive to continuous improvement.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Gloria Monday
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Restcare Limited
- Ownership type
- Organisation
- Companies House number
- 13020859 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Restcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Restcare Limited.
- When was Restcare Limited last inspected?
- The Care Quality Commission's latest rating for Restcare Limited was published on 19 April 2023.
- Who runs Restcare Limited?
- Restcare Limited is run by Restcare Limited.
- What is Restcare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 April 2023.
Contact
- Phone
- 07979 555775
- Address
- Office 4, Floor 2, Westgate House, Harlow, CM20 1YS Map (opens Google Maps)
Compare nearby
- – Mabeline Services Ltd Not yet rated, less than 0.1 miles away
- G ACH Healthcare Limited Good, 0.1 miles away
- G Manorcourt Homecare Good, 0.4 miles away
- – Matti Care Office Not yet rated, 0.4 miles away
- G Shaftesbury Netteswell Rectory Good, 0.7 miles away