Rebuild 4 Life Ltd

Date of assessment: 13 February 2025. This was the first assessment for the service registered on the 19 November 2021. The service manages care to people provided in their own homes and is registered to deliver care to the ‘whole population’. The provider had a good learning culture and people were kept safe. Staff understood and managed risks and met people’s needs. There were enough staff with the right skills. Staff managed medicines safely. People were involved in assessments of their needs. Care was based on latest evidence and good practice. People had enough to eat and drink to stay healthy. Staff worked with all agencies involved in people’s care for the best outcomes. Staff followed guidance to make sure people’s consent to care was obtained. People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way. People were involved in decisions about their care. Staff provided information people could understand. People knew how to give feedback and raise concerns. Staff worked to reduce health and care inequalities through training and feedback. Leaders were visible and supported staff to develop. There was a culture of continuous improvement with staff given time and resources to try new ideas. An assessment has been undertaken of this service that is used by autistic people or people with a learning disability but is not registered as a specialist service. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.