Resurgence Case Management Limited
- Home care
- Registered since 2021
- Lancashire, North West
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
18 months
since the latest rating was published.
10 of 199
rated home care services in Lancashire are rated Outstanding, like this one.
Resurgence Case Management Limited: inspection record
Rated Outstanding in May 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Future Success Adult Supported Living Ltd Good, 1.9 miles away
- G Rebuild 4 Life Ltd Good, 2.5 miles away
- RI Pendle Support Limited Requires improvement, 2.6 miles away
- G Craven Home Care Good, 3 miles away
- – Keep Karing Healthcare Not yet rated, 4.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 May 2025 (assessment visit 15 February 2025). Quoted under the Open Government Licence.
Date of Assessment: 18 February 2025 to 11 March 2025. The service is a care at home service providing support to children, young people and adults. At the time of our assessment the provider was supporting 17 people. Resurgence Case Management provided highly effective and efficient case management for people with a wide variety of complex needs. People were at the centre of their support and effective solutions were found to ensure people worked towards and met their objectives. Leaders and staff worked diligently to ensure people’s needs were met in a truly holistic and person centred way. Staff and leaders genuinely cared about people, about what they did and most importantly getting it right. Leaders made sure staff received mandatory and bespoke training and regular appraisals to maintain extremely high-quality care. Staff were recruited safely and fully understood their role and responsibilities to protect people from abuse. The registered manager was extremely proactive in improving people's health and wellbeing, exploring innovative ways to support people and constantly considered new and improved initiatives. There was a very strong emphasis on the provision of activities and social stimulation which were meaningful and therapeutic and consistent with people’s goals and aspirations. Challenges were seen as opportunities and not obstacles which showed a true commitment to people.
- Safe Outstanding
- Effective Outstanding
- Caring Outstanding
- Responsive Outstanding
- Well-led Outstanding
Read the rest of CQC's summary
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Safe
Outstanding
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service. This key question has been rated outstanding. This meant people were protected by a strong and distinctive approach to safeguarding, including positive risk-taking to maximise their control over their lives. People were fully involved, and the provider was open and transparent when things went wrong.
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Effective
Outstanding
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this service. This key question has been rated outstanding. This meant people’s outcomes were consistently better than expected compared to similar services. People’s feedback described it as exceptional and distinctive.
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Caring
Outstanding
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service. This key question has been rated outstanding. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Outstanding
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service. This key question has been rated outstanding. This meant services were tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care.
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Well-led
Outstanding
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service. This key question has been rated outstanding. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michael Haines
- Registered with the CQC since
- What it provides
- Domiciliary care service, Rehabilitation services
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Resurgence Case Management Ltd
- Ownership type
- Organisation
- Companies House number
- 10989876 (opens Companies House)
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Resurgence Case Management Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Resurgence Case Management Limited.
- When was Resurgence Case Management Limited last inspected?
- The Care Quality Commission's latest rating for Resurgence Case Management Limited was published on 1 May 2025.
- Who runs Resurgence Case Management Limited?
- Resurgence Case Management Limited is run by Resurgence Case Management Ltd.
- What is Resurgence Case Management Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 1 May 2025.
Contact
- Phone
- 07422 965098
- Address
- New House Farm, Skipton Old Road, Colne, BB8 7EW Map (opens Google Maps)
Compare nearby
- G Future Success Adult Supported Living Ltd Good, 1.9 miles away
- G Rebuild 4 Life Ltd Good, 2.5 miles away
- RI Pendle Support Limited Requires improvement, 2.6 miles away
- G Craven Home Care Good, 3 miles away
- – Keep Karing Healthcare Not yet rated, 4.1 miles away