Oliveheal Healthcare Ltd
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Oliveheal Healthcare Ltd: inspection record
Rated Good in September 2022.
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Ratings published by the Care Quality Commission.
Rated Good in September 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 21 September 2022. Quoted under the Open Government Licence.
Oliveheal healthcare ltd is a domiciliary care agency providing personal care support to people in their own homes. At the time of our inspection two people were receiving support with their personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received safe, person-centred care. People and their relatives were involved in the development of their support plan and how their care was delivered. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff had built good working relationships with the people they supported. They respected their privacy and dignity and enabled them to be as independent as possible. Staff spoke to people politely and engaged them in conversation to provide some social stimulation and minimise the risk of people feeling socially isolated.
Read the full summary
Staff provided support with meals when required and liaised with medical professionals should they have any concerns about a person's health.
Staff were well supported and required regular training to ensure they had the knowledge and skills to undertake their duties and stay up to date with best practice guidance. People received support from regular care workers, who turned up on time and stayed the required length of time to ensure people received the level of support they required.
The registered manager regularly reviewed the quality of care provision and involved staff, people and their relatives in service development. There were opportunities for staff, people and relatives to feedback about the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 88 Parkway, New Addington, Croydon, CR0 0LA |
|---|---|
| Neighbourhood | New Addington, Croydon |
| Phone | 07868 967152 |
| Registered manager | Racheal Izobe-Abumere |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 21 September 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Oliveheal Healthcare Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13405842 (opens Companies House) |
Nearest alternatives
- – Abideq Care Management Services Ltd Home care, 0.2 miles awayNot yet rated
- – Parisse Care Consulting Limited - Croydon Home care, 0.6 miles awayNot yet rated
- G Opal Carers Ltd Home care, 0.6 miles awayGood
- G Enabled Health Limited Home care, 0.7 miles awayGood
- – Staysafe Healthcare Limited Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Oliveheal Healthcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Oliveheal Healthcare Ltd.
- When was Oliveheal Healthcare Ltd last inspected?
- The Care Quality Commission's latest rating for Oliveheal Healthcare Ltd was published on 21 September 2022.
- Who runs Oliveheal Healthcare Ltd?
- Oliveheal Healthcare Ltd is run by Oliveheal Healthcare Ltd.
- What is Oliveheal Healthcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 September 2022.