Enabled Health Limited

Enabled Health Limited is a domiciliary care agency providing personal care support to people in their own homes. At the time of our inspection 5 people were receiving support. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

People received safe care that met their needs. Staff provided support with people's medicines, as required. There were sufficient numbers of staff to provide consistent care to people. Safe recruitment practices were in place and staff had received appropriate training to ensure they had the knowledge and skills to keep people safe. Staff supported people from the risk and spread of infection through following good infection control procedures. There were processes in place to record and learn from any incidents that occurred.

There was clear and consistent management and leadership at the service. The registered manager met with staff and people using the service regularly to obtain their views on service delivery. There was a regular programme of audits and spot checks to ensure a high quality service was provided that met people's individual needs. The registered manager was aware of their regulatory duties in line with their registration with the Care Quality Commission. They were working with other domiciliary care providers and the local authority to share ideas and stay up to date with best practice guidance.